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Guest House RFP# 15-129 4. PROJECT MANAGEMENT PLAN <br />39 | Page <br />e) Solari shall attempt to contact those households that have been on the waiting list for <br />the longest period of time. If a household cannot be contacted after documented <br />attempts, the Agent shall interview the eligible households that responded to contacts, <br />with preference being given to those households that have been on the waiting list the <br />longest. The interview shall include not only those items listed on the Interview Checklist, <br />but shall explain management practices and guidelines. Prospective residents will be <br />informed that continued income eligibility and annual income recertification will be <br />required as a condition of occupancy. Applicants who are deemed suitable for occupancy <br />shall have the opportunity to inspect the unit to be rented, shall sign an inspection form and <br />a rental agreement, and shall pay the security deposit. Prior to move in the units will be <br />inspected by Mercy House. <br />f) The 71 Project Based Voucher units (1 manager’s unit) at Guest House will target <br />chronically homeless residents earning at or below 30% Area Median Income. The units <br />set aside for chronically homeless people will serve those with income derived primarily <br />from public entitlement programs, and most will have a disability. Individuals served may <br />have recent involvement in the criminal justice system, a co-occurring substance abuse <br />disorder, and will be high utilizers of County emergency or inpatient mental health care. <br />Criminal justice involvement is typically defined by an incarceration within the past year, <br />and more often than not, is a result of crimes related to serious mental illness and <br />homelessness, such as trespassing, disturbance of the peace, and drug charges. The <br />chronically homeless population will require more intensive services than seven (7) non- <br />special needs tenants, especially in the areas of mental health, substance abuse, health <br />care, legal advocacy and proactive outreach and engagement. Solari and Mercy house will <br />work closely during initial lease-up and ongoing operations to help provide the assistance <br />this target population needs. <br />g) To the extent feasible, the support service provider and property manager will coordinate <br />the utilization of the Coordinated Entry System (CES) for housing placements with the <br />Department of Health Services (DHS). <br />After lease-up, if CES is able to provide a list of eligible tenants for vacant units the <br />property may prioritize those households for processing, which may include applicants from <br />the original lease-up lists. However, if CES is unable to provide a list sufficient to fill the <br />vacant unit(s) and is not available in a timely manner, the property may process applicants <br />3-52