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EXHIBIT A SCOPE OF WORK CITY OF SANTA ANA REQUEST FOR PROPOSALS FOR GIS NEEDS ASSESSMENT & IMPLEMENTATION PLAN RFP NO.: 15 -119 Introduction and Backaround: The City of Santa Ana is requesting proposals from experienced consulting firms to conduct a comprehensive Geographic Information System (GIS) Needs Assessment and a detailed Implementation Plan for the Public Works Agency. In order to ensure the highest quality of the Proposer's responses and to facilitate the fair and objective assessment of those responses, this document provides specific guidance to all of the Proposers regarding the City's strategic vision for its GIS, the scope and requirements for a GIS Needs Assessment, and the format and content requirements for vendor proposal submissions. Currently, the Public Works Agency (PWA) manages the GIS and PWA is the primary user and beneficiary of the system. While PWA manages a large amount of detailed information in the GIS, the system is not integrated into the daily workflows of the users and without the proper tools and procedures it is difficult to keep the GIS information up to date. Due to the lack of resources assigned to the GIS, some of the divisions within PWA have opted to develop and maintain their own GIS data, which has led to a mixture of installed software versions, data silos and inconsistent standards. The primary focus of this needs assessment and implementation plan will be on improving the GIS for the Public Works Agency. The goal of the GIS Needs Assessment and Implementation Plan will be to: Needs Assessment — Conduct an unbiased and objective review of the City's current GIS capabilities and resources. Identify the GIS data requirements, functionality and potential workflows of the individual divisions within the Public Works Agency. System Design - Provide recommendations for the appropriate hardware /software, staff skills and governance structures to support the workflows identified in the needs assessment and implementation plan. Implementation Plan - Develop a thorough implementation plan relevant to the findings of the needs assessment which details time and cost schedules necessary for the City to achieve the goals of the GIS. The ideal GIS for PWA would provide the following: • A single repository of all Public Works related GIS information, with maps and data accessible from an easy to use web interface that is available to all users with minimal instruction. • Workflows, tools and equipment designed to allow users to easily update information and provide a historical view of the maintenance performed on GIS features.