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William McGowan M(949)5338074 www.Iinkedin.com /in /wpmcg wpmcg @cox.net Ingram Micro, Santa Ana, CA 2007-2014 (Fortune 100 company; world's largest wholesale technology distributor) Director, Strategic Development & Execution • Provided leadership to strategic alliance partners and internal business units for high- margin growth initiatives, executed against targeted objectives, and monitored financial outcomes. • Developed, focused and managed a team of change agents and program managers from a project perspective, and drove cross - functional project teams to project completion, • Engaged dotted -line resources as necessary to expand and /or improve existing business processes in response to changing market conditions, Siemens Business Services, Norwalk, CT 2000 —2006 (Fortune 100 company; International information technology services provider) Engagement Manager • Provided bid response services that resulted in $200M in various contract awards for outsourced IT services that leveraged both onshore and offshore resources to increase available efficiencies. • Awarded $35M outsourced service contract at Microsoft based on winning bid response and solution design that included remote support model to optimize cost savings while maximizing profit margins. • Led solution development efforts and resource allocations for large, complex service opportunities nationally, resulting in multi - million dollar contract awards. Client Partner • Turned around $15M worth of jeopardy accounts for Siemens (SBS) by Introducing properly designed business processes and value -added services; expanded services by 15% at 3 of 13 accounts. • Client- facing sales professional able to establish and maintain credibility and trust with key decision makers where input was sought, valued, and respected. ENTEX Information Services, Rye Brook, NY 1996— 2000 (Value -added reseller & provider of distributed computing infrastructure services) Site Services Manager • Managed outsourcing relationship at Allied Signal, providing comprehensive IT support services at remote facility in Torrance, CA. Set performance records and exceeded profit targets in just 6 months. • Created scalable and repeatable support solutions that provided total call management for IT- related issues. Solutions included Help Desk, Desktop, Network, and Data Center services, Solutions Architect • Responsible for cradle to grave Lotus Notes project management, including application design, development, implementation, and training, • Qualified prospective service opportunities and crafted profitable / executable solutions based on industry best practice and ENTEX service delivery methodologies. EDUCATION / PROFESSIONAL CERTIFICATES • MBA, Strategy & Operations Mgmt. — UC Irvine, Graduate School of Management • BA, Social Ecology — UC Irvine, School of Social Ecology • Project Management Professional — Project Management Institute (PMI) • Certified Six Sigma Green Belt with comprehensive Black Belt training • Sales Training Classes from Miller Heiman and Franklin Covey VOLUNTEER ACTIVITIES • Ingram Micro Philanthropic Committee President (4 years) • First Step House of Orange County, Committee Chairman (2 years) • Junior Achievement, Classroom Consultant (5 years)