Laserfiche WebLink
William McGowan M(949)5338074 <br />www.Iinkedin.com /in /wpmcg wpmcg @cox.net <br />Ingram Micro, Santa Ana, CA 2007-2014 <br />(Fortune 100 company; world's largest wholesale technology distributor) <br />Director, Strategic Development & Execution <br />• Provided leadership to strategic alliance partners and internal business units for high- margin growth <br />initiatives, executed against targeted objectives, and monitored financial outcomes. <br />• Developed, focused and managed a team of change agents and program managers from a project <br />perspective, and drove cross - functional project teams to project completion, <br />• Engaged dotted -line resources as necessary to expand and /or improve existing business processes <br />in response to changing market conditions, <br />Siemens Business Services, Norwalk, CT 2000 —2006 <br />(Fortune 100 company; International information technology services provider) <br />Engagement Manager <br />• Provided bid response services that resulted in $200M in various contract awards for outsourced IT <br />services that leveraged both onshore and offshore resources to increase available efficiencies. <br />• Awarded $35M outsourced service contract at Microsoft based on winning bid response and solution <br />design that included remote support model to optimize cost savings while maximizing profit margins. <br />• Led solution development efforts and resource allocations for large, complex service opportunities <br />nationally, resulting in multi - million dollar contract awards. <br />Client Partner <br />• Turned around $15M worth of jeopardy accounts for Siemens (SBS) by Introducing properly designed <br />business processes and value -added services; expanded services by 15% at 3 of 13 accounts. <br />• Client- facing sales professional able to establish and maintain credibility and trust with key decision <br />makers where input was sought, valued, and respected. <br />ENTEX Information Services, Rye Brook, NY 1996— 2000 <br />(Value -added reseller & provider of distributed computing infrastructure services) <br />Site Services Manager <br />• Managed outsourcing relationship at Allied Signal, providing comprehensive IT support services at <br />remote facility in Torrance, CA. Set performance records and exceeded profit targets in just 6 months. <br />• Created scalable and repeatable support solutions that provided total call management for IT- related <br />issues. Solutions included Help Desk, Desktop, Network, and Data Center services, <br />Solutions Architect <br />• Responsible for cradle to grave Lotus Notes project management, including application design, <br />development, implementation, and training, <br />• Qualified prospective service opportunities and crafted profitable / executable solutions based on <br />industry best practice and ENTEX service delivery methodologies. <br />EDUCATION / PROFESSIONAL CERTIFICATES <br />• MBA, Strategy & Operations Mgmt. — UC Irvine, Graduate School of Management <br />• BA, Social Ecology — UC Irvine, School of Social Ecology <br />• Project Management Professional — Project Management Institute (PMI) <br />• Certified Six Sigma Green Belt with comprehensive Black Belt training <br />• Sales Training Classes from Miller Heiman and Franklin Covey <br />VOLUNTEER ACTIVITIES <br />• Ingram Micro Philanthropic Committee President (4 years) <br />• First Step House of Orange County, Committee Chairman (2 years) <br />• Junior Achievement, Classroom Consultant (5 years) <br />