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22B - SPEC - SOFTWARE SUPPORT
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22B - SPEC - SOFTWARE SUPPORT
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Last modified
5/12/2016 2:26:31 PM
Creation date
5/13/2016 8:51:08 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Information Technology
Item #
22B
Date
5/17/2016
Destruction Year
2021
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• !! imp <br />CITY COUNCIL MEETING DATE: <br />MAY 17, 2016 <br />TITLE: <br />CONTRACT AWARD TO GOLDEN STAR <br />TECHNOLOGY, INC. FOR HEWLETT <br />PACKARD AND ARUBA CARE <br />SOFTWARE SUPPORT <br />(SPEC. NO. 16 -060) <br />(STRATEGIC PLAN NO. 6,1) <br />(SURPLUS ALLOCATION FUNDING) <br />Q__j <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on ViReading <br />❑ Ordinance on 2nd Reading <br />❑ Implementing Resolution <br />❑ Set Public Hearing For <br />[Ki7�Ir1�1�1��7C�; <br />FILE NUMBER <br />Authorize a one -time purchase and payment of purchase order to Golden Star Technology, Inc. <br />for the purchase of Hewlett Packard support contract renewal in the amount of$39,848.62•and for <br />the purchase of Aruba care software support in the amount of $19,685, for a total amount not to <br />exceed $59,585, subject to non - substantive changes approved by the City Manager and City <br />Attorney. <br />The portion of this project is funded through the Council approved Surplus Allocation Plan <br />dated October 20, 2015: <br />Department: <br />Project: <br />Category: <br />Total Funding: <br />Network, Data Centers and <br />$1,065,000 <br />Technology <br />Servers /Software Communications <br />Technology <br />($19,685 for Aruba <br />Upgrade <br />software support) <br />The City's two data centers support the continuous City business operations on a 7 day, 24 hour, <br />365 year cycle. In order to provide this level of service, the Information Technology Department <br />maintains the computer infrastructure with manufacture supported maintenance contracts with <br />the same service level capacity. The Hewlett Packard servers and storage equipment within the <br />data centers require provision with access directly to the manufacturers' technical support <br />centers. This level of support allows the Manufacturer to interactively diagnose system troubles <br />and to provide fixes to localized problems, returning -to- service as soon as possible. In addition, <br />the support contract with Hewlett Packard includes access to bug fixes, patches, and upgrades. <br />These are essential for preserving the fitness and considerable investment in the hardware. <br />22B -1 <br />
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