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25A - AGMT - PD SOFTWARE SYS
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25A - AGMT - PD SOFTWARE SYS
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Last modified
6/2/2016 4:30:14 PM
Creation date
6/2/2016 2:45:10 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Police
Item #
25A
Date
6/7/2016
Destruction Year
2021
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EXHIBIT A <br />Enforcement Executive Development Association (LEEDA). We also are members of the 9 -1 -1 <br />Industry Alliance, the Project Management Institute (PMI), and the UpTime Institute, and are <br />also a NENA Next Generation 9 -1.1 (NG9 -1 -1) partner company, The conferences and meetings <br />we attend with industry leaders allow us to maintain currency with all industry - related <br />legislation and initiatives, new product offerings, and provide Input into 9 -1 -1 operations and <br />technology policies and plans. <br />We have successfully worked on all aspects of public safety and emergency management <br />Information systems, to include RMS, CAD, Mobile, Field Reporting, radio, and <br />GIS /AVL /Mapping, imaging, scheduling, analytics, video, networking and telephony systems <br />design, procurement, and implementation. Additionally, we have provided design and <br />integration services for major public safety and emergency management command centers. In <br />many of our projects, we have assisted our clients in performing "As- Is" and "To -Be" needs <br />assessments of their PS IT infrastructure, organization, and resources, as well as developed <br />integrated models for IT management and governance based on the agencies' strategic vision <br />and goals. <br />Winbourne Consulting's business vision and philosophy are based on the following concept: <br />Achieving a high level of customer satisfaction through providing professional, leading edge, <br />timely and cost effective service to our public safety clients in order to enhance the First <br />Responder's ability to effectively and safely respond to calls for help from the community. Our <br />firm has undertaken specific internal measures in order to reinforce our ability to continuously <br />improve our level of services. These steps have included attaining our registration for quality <br />services as an ISO 9000 -2008 firm, This registration opens our firm to semi - annual external <br />audits of our internal procedures and metrics in order to constantly focus on enhancing the <br />quality of services through improved and streamlined internal procedures. <br />We have coupled this effort with funding our staff to obtain three key certifications — Project <br />Management Professional (PMP), Emergency Number Professional (ENP), and Information <br />Technology Infrastructure Library (ITIL). Furthermore, we have participated in a wide range of <br />public safety - related professional organizations to enhance our understanding of the most <br />current thinking on technology, communication, operational and financial issues confronting <br />our industry. <br />Our structure adheres to a flat, matrix -based approach to overall management and <br />communications with the firm. A management committee manages the firm on an ongoing <br />basis with three business units: 9 -1 -1 Services, Mission Critical Facilities, and Federal Services. <br />W I NBOURNE <br />CQNSULTiJGF LiC <br />25A -17 <br />
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