75E - PH - WATER MANAGEMENT PLAN

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2015 URBAN WATER MANAGEMENT PLAN The City has a meter replacement and calibration program in place. The program is focused on replacing aging meters and those with high use. The City's meter calibration program is customer driven and is focused on testing meters at the request of customers. The City plans to expand the meter replacement and calibration program in the next five years by the implementing and deploying Automated Meter Infrastructure (AMI) and a proactive calibration and testing program focused on periodically testing high use meters. In accordance with the City's municipal code, all new development with over 1,000 square feet of landscape requires the installation of dedicated landscape meters. The City has also adopted a policy requiring individual metering of all users such as individual tenants of commercial plazas, residential condominiums, and apartments. 4.3 Conservation Pricing There are two parts to the City's water service charges: a fixed Basic Service Charge and a variable Commodity Charge. The Basic Service Charge is a fixed amount based on the connection's meter size and is billed bi- monthly. The Commodity Charge is determined by the amount of water served to the property and is measured in hundred cubic feet (HCF). The City also provides private fire water service and recycled water to specific customers and also has a Private Fire Service Charge and a Recycled Water Commodity Charge. The City's current Commodity Charge rates, effective from July 1, 2015 until July 1, 2016, were approved on February 17, 2015 and are shown in Table 4 -2. Table 4 -2: Water Rates Effective July 1; 2415 1 0 -44 $2.79 2 , 45 or over $3.36 Recycled Water I N/A $2.23 4.4 Public Education and Outreach Part of the City's public education and outreach program is administered by MWDOC, although the City is not one of its retail agencies. MWDOC has established an extensive public education and outreach program to assist retail agencies in Orange County to promote water use efficiency awareness within their service areas. MWDOC's public education and outreach programs consist of five primary activities as described below. In addition to the primary programs it administers, MWDOC also maintains a vibrant public website (www.mwdoc.com) as well as a social media presence on Facebook, Twitter and Instagram. MWDOC's Facebook page has more than 1,200 followers. The social media channels are used to educate the public about water - efficiency, rates and other water - related issues. arcad;s_com 75E -59 4 -3