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GENERAL FUND PLANNING & BUILDING AGENCYPROGRAM Planning Division01116510 Statement of Purpose To provide a publicly-accessible framework and process that guides development, both now and in the future, contributes to the economic vitality, quality of life and daily needs of all the citizens of the City. The Planning Division works to implement the land use policiesestablished by the City Council. These policies are contained within the General Plan, which inturn is implemented by the City's Zoning Ordinance and Citywide Design Guidelines. The Planning Division provides a full array of development processing and long-range planning services which further the implementation of the City Council's policies. These services include: -Providing meaningful ways for the community to engage in the planning process. -Planning for the City's long-term success by maintaining and updating the City's General Plan and undertaking long-range planning projects. -Providing comprehensive project management for private development project applications, as well as projects initiated by the City. -Assisting customers at the Planning Counter, Planning Information Line and Planning Division website by providing general information, processing applications and issuing minor permits. -Protecting the environment through the administration of the CaliforniaEnvironmental Quality Act and other environmental legislation and programs. -Staffing the City's development review boards: City Council, Planning Commission, Historic Resources Accomplishments in FY 2015-2016 -Coordinated the approvals for several notable projects including: They Lyon Communities project on East First Street, The Line Mixed Use Project, Olson Project on First Street, AMCAL housing project,the Heritage mixed use project, Salvation Army Hospitality Home and The Madison. -Completed Advanced Planning projects such as the Housing Opportunities Ordinance Update, the Massage Ordinance Revision and the Water Ordinance.Initiatedthe Community Participation program for the General Plan Update. -Entered into 15 new Mills Act Agreements for Historic Structures and renewed theCity's status as a Certified Local Government (CLG) Action Plan for FY 2016-2017 -Complete the entitlement process for the following projects:Santa Ana Lofts adaptive reuse project, the MET Artist Studioson Seventeenth Streetand Legadoat the MET -Adoption of the Community Engagement Plan, which will serve as a blueprint for outreach and community input for the City. -Complete zoningordinance amendments to streamline the development review process. ͵ -Strive for a 30-day turnaround time for development review projects and maintain a 24-hour phone call return time ActualActualEstimatedObjective PERFORMANCE MEASURES FY 13-14FY 14-15FY 15-16FY 16-17 Service Levels No. of Planning Applications Reviewed 3,4453,4453,6063,675 No. of Environmental Reviews 9090155160 No. of Site Plan Reviews 56565860 No. of Historic Applications 5513248 No. of Certificate of Occupancy's Reviewed 1,0011,0011,0441,050 No. of Customers Assisted at the Planning Counter 16,28016,28017,54018,122 Efficiency Avg. No. of review days for DRC applications 45.545.546.740.0 % of DRC applications reviewed within 35-days 48%48%40%90% % of phone calls returned within 24-hours 100%100%100%100% 2-113