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Proposal for tho City of Santa Ana <br />JT Mop: gan <br />i ., r,..tit r € , fir � ;: i:G,! , t � ., x/. =u� .. ., 3., i.,!m� �' �..i, 4?a.�� ^�..h`3. s'�obanF`.e„ i '� '•� �'�; <br />w <br />-rramelc9ea •Design Launch <br />wf4 -rjati rr_hr» to •GC5rC7(( •11ioduc tion -Roddy <br />=Pr r,�r SCO »< SpetiJic'ntions sofll6or <br />»ASSers Lance pt <br />-At ch}iccI ureresign •Project Qosu(p <br />•Proicrt t>rru�nrt��o-� =,� •Tc5fPlon Document <br />. Ft I Not -Build -Maintain <br />•lrnp/rvn_nf.Nior •jGl)Ltrh711 - Ploof3r Futaw <br />AV; rr 40th t (1Fhon, C'IACp t S <br />-Validate Scope • Teq Ple(rt (scenersor, <br />scripts, results) •FBrJtirn�mxcMelrfcs <br />At rl),l'rt ;, it, <br />D, trill ( Trauunq Mc(terin <br />Aen fs <br />•LBgiu1 {IiRnJ2is <br />(.0rrrttjtr)1`!tt [$ril"Ole, <br />+rhunzre'( cur, cl <br />DO,WrKrr ' <br />i <br />7 <br />it <br />We are committed to: <br />Clearly understanding your needs and requests <br />Simplifying communication between our organizations <br />Providing clearly defined implementation plans and startup goals <br />Coordinating the installation and setup of our products <br />Assu ring responsibility for your satisfaction throughout the implementation process <br />Conversion lead Times <br />Once the City and the Bank have executed an agreement, the expected lead times for <br />implementation of the requested services are shown in the following table: <br />Service Expected Lead Time" Critical Factors Include. <br />AcceutT6pening Up to three days Receipt of completed setup <br />documentation <br />Due to the U.S. Patriot Act and <br />"Know the Customer regulations, we. <br />must receive all required <br />documentation, properly and fully <br />completed, before we can open an <br />account. <br />pngre ,18 <br />