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EXHIBIT 1 AGREEMENT FOR MANAGED PRINT SERVICES CITY OF SANTA ANA THIS AGREEMENT is made and entered into this 20th day of September, 2016 by and between C3 Technology Services ( "Provider "), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"), RECITALS A. On June 23, 2016, the City issued Request for Proposal No. 16 -076, by which it sought a service provider to furnish maintenance and repair services for the City's multi - function printer and copier units, B. Provider submitted a responsive proposal that was selected by the City. Provider represents that it is able and willing to provide the services described in the scope of services that was included in RFP No. 16 -076. C. In undertaking the performance of this Agreement, Provider represents that it is knowledgeable in its field and that any services performed by Provider under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional fine in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: SCOPE OF SERVICES Provider shall furnish managed print services on a cost - per -click basis for all the City's multi- function printer and copier units, These services shall include the following: (a) full service for all printers and copiers, (b) configuration services, (c) end -user training, and (d) provision of all operating supplies, including without limitation toner, cartridges, developer, fuser oil, rollers, print heads, drums, circuit boards, imaging unit, and staples. The services shall be performed on -site and in accordance with the guidelines and standards appearing in Exhibit A, Provider shall not be responsible to supply paper for any multi- function printer or copier. Provider's proposal is incorporated herein by reference. City shall have the option to purchase document management software during the term of this Agreement. 2. COMPENSATION a. City agrees to pay, and Provider agrees to accept as total payment for its services the rates and charges identified in Exhibit B. The total annual stun to be expended under this Agreement shall not exceed $168,000, This amount includes (1) the sum of $150,000 for the services described in Section 1 and (2) the sum of $18,000 if the option to purchase doewnent management software is exercised at the sole discretion of the City. Payment by City shall be made within forty -five of days (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work that fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City. 25G -5