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Award License and Lease Agreements with Greyhound Lines, Inc., for Bus Passenger Services at the SARTC November 15, 2016 Page 2 passenger service operators operating out of the SARTC were terminated due to noncompliance with agreement requirements. The termination of those agreements left Greyhound Lines, Inc., as the only remaining bus passenger service operator servicing the SARTC with a ticket office and three bus bays. On August 19, 2015, the City released a Request for Proposals (RFP) for bus passenger transportation services at the SARTC to occupy six vacant spaces. The RFP was advertised on the City's website, in the Orange County Register, and on the American Public Transportation Association website. City staff also directly notified 12 bus passenger service operators that expressed interest in leasing space at the SARTC. The summary of the proposal invitations and proposals received is as follows: 12 vendors notified 2 proposals received Proposals were received on October 26, 2015, and evaluated by staff from the Community Development, Finance, and Public Works agencies. Each evaluation was based on a total possible rating of 100 points with the following results: NAME OF RESPONSIVE BIDDER AVERAGE RATING LOCATION Greyhound Lines, Inc. 90 Dallas, TX Tres Estrellas de Oro 70 Huntington Park, CA The evaluation committee determined that the proposals submitted by both Greyhound Lines, Inc., and Tres Estrellas de Oro were responsive to the RFP, with Greyhound Lines, Inc., scoring significantly higher. Following the evaluation process, staff entered into negotiations with both Greyhound Lines, Inc., and Tres Estrellas de Oro. On December 15, 2015, City Council approved a one-year agreement with Tres Estrellas de Oro while negotiations continued with Greyhound Lines, Inc. The negotiations with Greyhound Lines, Inc., are now complete, with the following key agreement terms (Exhibits 1 and 2): • Reduced office space • Monthly lease amount for ticket counter office space: $3,178 • Monthly bus bay license amount for two bus bays: $5,000 ($2,500 per bus bay) Greyhound Lines, Inc., has operated at the SARTC for over 30 years and has demonstrated that it has the organizational credentials, resources, and experience necessary to meet Santa Ana's desire for quality service. Based on references and the information provided in the proposal, staff has determined that Greyhound Lines, Inc., will continue to provide quality service at a market rate and, therefore, requests approval of the recommended actions. 25G-2