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CG4 Asset Tracking Systerl City of Santa Ana GoToMeeting, working with Client's Cherwell administrators, in order to reduce cost and increase scheduling flexibility. 3. Summary of CG4 Responsibilities, Services and Deliverables To achieve the stated objectives, CG4 will perform the following: PHASE I (CG4 Professional Version —"Standalone Mode] Provide remote Consulting Services to review Client's data, make recommendations for production operation (Le, configuration parameters), and review project prerequisites and system requirements. • Provide remote Professional Services to Client for the purpose of implementing Cl ATS Professional version In the Client's environment. Included in these tasks Is the setup of a SQL database on Client's SQL server, installation of CG4 Server software on Client's Windows server and CG4 Mobile software on Clients tablet PC device. (See separate CG4 Systems Requirements document for additional details on Client provided servers, Windows software, etc. that must be ready and available prior to any CG4 services being performed), Note: All CG4 remote services will be provided via GoToMesting by a CG4 software engineer. CG4 will Instruct the Client's project leader (or designated technical resources) through all the setup and configuration steps required for a successful Implementation. Client will initially have asset data of manufacturer, model number and serial number/service tag number, along with employee records. This data will be imported into the CG4 ATS server as the Initial data set. Cl will provide the formatting and instructions for Client to create the locations within Cl along with any other data fields that may be required for Clients asset life cycle processes. The data formatting needs to take into consideration that Cherwell will ultimately be the CMDB and therefore any items created should adhere to Cherwell's future requirements to avoid any data conversion In Phase 11. CG4 will provide sample modules for the creation of business processes (Le. receiving, inventory, check-tri/check-out, etc.) and work with Client to create/modify modules as needed. • Professional Services to include knowledge transfer and Installation to achieve full loop data flow from C04 to tablet PC devices. Training Services for End-users via live web -based instruction by CG4 personnel, including hands-on operations of the CG4-Mobile software features, functionality and operations. Training will be provided for up to five (5) students. + Training materials will be provided in electronic format which Is inoluded in the software CD. An additlonal CD copy is available upon request • For the purposes of this SOW, a single tablet PC will be utilized. • Deliver one (1) copy of latest release of CG4 ATS software, PHA 7E Il (CG4 Entero' e Ver Ion—"Chervyeil Integrated Mods" + Provide the required license keys and configuration changes-to-the-CG4-software-to-accommodate-the----------- -- ----- integration to Cherwell platform. 0 2016 CG4 aolutions, Inc. All Rights Re2erved. This document Is PROPRIETARY end CONFIDENTIAL and may not be duplicated, redishlbuted, or displayed to any third party wilhomt;he expressed wrllten permission of CG4 Page 2 of 4