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25A - AGMT - IT SRVS MGT SYS
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25A - AGMT - IT SRVS MGT SYS
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12/1/2016 4:06:47 PM
Creation date
12/1/2016 2:56:57 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Information Technology
Item #
25A
Date
12/6/2016
Destruction Year
2021
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6.2 Term Inatlon. Either party may terminate this Agreement upon written notice to the other party if <br />the other partyfails to cure a material breach of this Agreement within thirty (30) days of written notice of <br />the breach from the terminating party, If Customer elects to terminate only Maintenance and Support for <br />Cherwell's failure to cure a material breach of its Maintenance and Support obligations, Cherwell shall return <br />to Customer any prepaid but unused Maintenance and Support fees, on a monthly pro -rata basis as of the <br />date Cherwell was notified of Customer's Intent to terminate. Upon any termination by Cherwell for an <br />uncured breach by Customer, unless such termination is with regard to Maintenance and Support services <br />only, Customer agrees to remove all Licensed Software from its computers, destroy all copies of the Licensed <br />Software, and, upon request from Cherwell, certify in writing Its compliance. <br />7. CONFIDENTIALITY <br />7.1 Definition. As used in this Agreement, "Confidential Information" means any information, whether <br />oral or written, designated by a party as confidential or that reasonably should be understood to be <br />confidential or proprietary in nature. Customer's Confidential Information shall include Customer data <br />stored or processed with the Licensed Software. Cherwell's Confidential Information shall include the <br />Licensed Software, Confidential Information of each partyshall include the terms of this Agreement (but not <br />the fact of its existence), as well as each party's business and marketing plans, financial data, employee data, <br />product plans and designs, and technical information. However, Confidential Information shall not include <br />any Information that (1) is or becomes generally (mown to the public otherthan by breach of this Agreement; <br />(ii) was (mown to the receiving party priorto its disclosure; (lil) becomes (mown to the receiving party after <br />proper disclosure from a third party not under an obligation of confidentiality; or (iv) was disclosed to the <br />minimum extent necessary to comply with a lawful court order or government law or regulation, provided <br />that in the case of (iv) the disclosing party shall provide the other party with advance written notice thereof <br />and reasonably cooperate with the other partyto limit disclosure and obtain protective orders or other relief <br />as appropriate. <br />7.2 Protection, Each party agrees to hold the other party's Confidential Information in strict confidence <br />and to treat such other party's Confidential Information with at least the same degree of care employed with <br />respect to its own Confidential Information (but in no event less than reasonable care). Neither party shall <br />(1) use the other party's Confidential Information for its own account or in any manner not contemplated by <br />this Agreement; nor (ii) disclose the other party's Confidential Information to a third party without the prior <br />written consent of the other party. Both parties shall limit access of each other's Confidential Information <br />to those of its employees, contractors and agents who have a need for such access and who are bound to <br />confidentiality obligations substantially similar to those set forth In this Section. This Section shall survive <br />termination or expiration of the Agreement (for any reason) for a period of three (3) years. <br />8. MISCELLANEOUS <br />8.1 Severability. If any of the terms, or portions thereof, of this Agreement are invalid or unenforceable <br />under any applicable statute or rule of law, the court shall reform the Agreement to include an enforceable <br />term as close to the Intent of the original term as possible; all other terms shall remain unchanged. <br />8.2 Entire Agreement. This Agreement constitutes the entire agreement between Customer and <br />Cherwell relating to the subject matter hereof and supersedes all prior and contemporaneous agreements, <br />representations, proposals and negotiations, whether written or oral, Any additions to, or modifications of, <br />this Agreement shall be binding upon the parties only if in writing and executed by a duly authorized <br />representative of Customer and Cherwell, TERMS AND CONDITIONS OF ANY CORRESPONDING PURCHASE <br />ORDER OR OTHER DOCUMENT RELATING TO THE LICENSED SOFTWARE THAT ADD TO OR CONFLICT WITH <br />THE TERMS CONTAINED IN THIS AGREEMENT SHALL BE DEEMED MATERIAL AND ARE REJECTED. <br />8.3 Waiver. The waiver orfailure of either partyto exercise In any respect any right provided for in this <br />Agreement shall not be deemed a waiver of any further orfuture right under this Agreement. <br />8.4 Past Due Accounts. Any invoices not paid within the time period agreed on the Order Confirmation <br />farm and not disputed in good faith may be subject to a monthly finance charge of 1.5% of amounts due or <br />25A-9 Cherwell US EULA (rev. 23 May 2015) Page 4 of 5 <br />
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