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EXHIBIT A Req Requirements: Scope of services: Demlls the work phases to he cempleNA, the [rads to be accomplished and the deliverables to be provided, as incorporated into the Pmlect Sdredule shown on page xx. GETTING IT DONE... Experience—design and construction, communication reliability, and proven legacy &vision. Design and Management Approach Our design approach engages the Owner at each step of the design and documentation process. It is an active and iterative process of exchanging ideas, concepts, and trends across the team, crafting the uniquevision appropriate onlytoSAZ. We uti I ize face to face workshops, web -based conference calls, meeting summaries and follow-up, and targeted document reviews to realize the vision throughout Planning and Concept phases. During Schematic Design our interactive workshops provide the opportunity to engage all stakeholders in the vision development. Ourworkshop process continues through Design Development and the Construction Documentation phase to ensure that all project details and systems are aligned with the original vision. During construction, we anticipate weekly web -based meetings and on-site visits averaging every four weeks. CLR will play a continuous role during the entire project, and will have an in-house and local team that will be readily available to answer any and all Owner questions. The CLR Team will provide Full Design Services including Architecture, Landscape Architecture, Exhibit Design, Caging Design, and Engineering Services. Appropriate drawings, plans, sections, elevations, details, specifications, and narratives will be prepared to illustrate and define each phase of work, including: Task 1 Pre -Design &Task 2 Concept Design Task 3 Design Development Task 4 Construction Documentation Task 5.1 Bidding & Permitting Task 5.2 Construction Administration Task 5.3 Project Closeout WORKSHOPS Our workshop format is designed to be Flexible, but allow plenty of time for general review and discussion. We want to achieve a balance between meeting with the Owner team to assess options, and having the time to make immediate adjustments to program and concept ideas for another review with the design team. Each workshop is documented by a report summarizing the proceedings as a baseline for the next steps. This will be critical to creating a retrievable record of the evolution of the design and construction process so that each stakeholder and design team member is fully engaged. The design team has had considerable success with an open and highly interactive workshop approach to planning, designing, and decision making. We explore and incorporate the points of view, observations, recommendations, and expectations of the key SAZ people involved in the project's development. We have found that this approach not only gives the client maximum input and control of the final product, but also forges an active constituency for the project. These active workshops enable us to test ideas quickly to see if they are valid or not. The result is a product tailored to the client's needs that is thorough, creative, achievable, and maintainable following implementation. Workshop Facilitation Design Workshop at CLR's Office CLR I AUGUST 22, 2016 25J-16 SANTA ANA ZOO I GIANT RIVER OTTER PROJECT 21