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• The bank can set up as- needed change orders 24 hours a day, seven days a <br />week and up to six months in advance of the requested delivery date. <br />Orders placed prior to i:oo p.m. local time will be available for armored <br />courier pick up by the end of the business day in the vaults or ready for <br />pick up the following morning at the specified branch. <br />• A standing order is an established, repetitive order prepared for a <br />predetermined amount and delivered on predetermined delivery days, <br />e.g., every Monday and Thursday. Amounts may vary by delivery day. <br />Orders can be delivered daily Sunday through Saturday, subject to <br />armored courier service restrictions. <br />• The City can use one or a combination of these types of orders. <br />J.P. Morgan only releases change orders to an approved armored courier if they <br />are picked up at one of the bank's vaults. The City must contract with a local <br />armored courier to act as an agent to transport change orders. The City needs to <br />notify J.P. Morgan of the specific armored courier for each location. Change - <br />order delivery is based on armored courier commitments. It is typically scheduled <br />for the following day or within two or three days from when the change order was <br />picked up at the vault. <br />Security begins when J.P. Morgan issues two unique, confidential system access <br />numbers for each location to your organization. The City is responsible to keep <br />access numbers in a secure place and reveal them only to authorized associates <br />within the City. The City can change existing access numbers by contacting your <br />client service professional. The bank also establishes daily order limits both at <br />relationship and location levels based on the City's credit risk rating. Finally, <br />J.P. Morgan's blind- order - filling procedures provide timeliness and accuracy in a <br />highly controlled environment. <br />The bank debits the total amount of the City's change order processed through <br />the automated system from the account on the day the order is provided to the <br />armored courier or the day before the scheduled branch pick up. J.P. Morgan <br />bills all fees related to the change order through the account analysis system. <br />I0, Can a miscellaneous change order for $1,000 or less be made available to City <br />departments without advance notice? Is this service available at all local <br />branches? <br />A branch can immediately fill change order requests of $too or less. If the City <br />places change order requests greater than $too on the prior day, they will be <br />available at the start of the next business day. Note that the total order amount <br />cannot exceed $5,000. <br />Branches are typically able to fulfill emergency cash orders up to $5,000. <br />Requests for amounts that exceed $5,00o require at least 24 hours notice <br />although all efforts will be made to accommodate client requests. <br />Page 44 i <br />s <br />