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6. Provide the location for your Cash Vault for armored car deliveries. The City requests the latest armored car pick -up time available to ensure same day credit, but no earlier than 12:00 p.m. What are the required delivery times to ensure same day credit? Are there extended hour charges? If so, what are the normal hours vs. extended hours? Can this service be paid with Account Analysis? The City will contract pick -up times with the armored courier. Same day deposit cut -off times are listed below. Cash Vault services are billable through Account Analysis, no extended hours fees are applicable. The City will need to continue to contract independently with an armored courier service provider and this service will need to be paid for directly by the City. J.P. Morgan can not process the charges for this service through Account Analysis. Any changes to the City's current armored courier service provider will need to be approved by the bank. The following are the cutoff times for the Los Angels vault: • Cash -Only Deposit Deadline for Same Day Credit: 8:0o p.m. • Mixed (Cash and Check) Deposit Deadline for Same Day Credit: 3:30 P.M. • Check -Only Deposit Deadline: 3:30 p.m. 7. Describe the Bank's procedure for handling deposit adjustments. What documentation is provided on discrepancies? Is the documentation different for cash deposits and check deposits? What is the minimum adjustment amount? How quickly would support documentation of a deposit discrepancy be provided? As a current customer the City will continue to receive your deposit adjustment notifications in the same way you do today. Deposit adjustment notifications may be delivered via U.S. Mail or via email. If you wish to change or revisit the current process we would be happy to discuss with the City. 8. Describe the Bank's returned items handling and notification procedures. Are items automatically re- cleared? How quickly are the returned items sent to the City? Is this information available on -line? Deposit return notifications may be delivered via U.S. Mail, via email, or both. As a current customer the City will continue to receive your deposit return notifications in the same way you do today. If you wish to change or revisit the current process we would be happy to discuss with the City. 9. Describe your change order service. How quickly can change orders be filled? J.P. Morgan offers automated coin and currency ordering services. These options are available through all vaults and branches. The City may request change orders as the need for coin and currency arises, establish a standing order online or via telephone using the Interactive Voice Response (IVR) or through our Web Currency Services ordering platform. Page 43 J.I . Morgan