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Faxing the request is also an option. Responses to faxed requests could <br />take up to io business days. <br />Confirmation.com is an independent provider of electronic confirmation processing. To begin using this service, your <br />audit firm must first register at w .confirmation.com. Once your registration has been submitted and validated, you can <br />begin submitting your audit confirmation requests online. <br />5. The Bank must identify the cost (if any) to the City for: depository bags <br />including bulk coin deposit bags, endorsement stamps, deposit slips, <br />standard commercial currency supplies such as currency wrappers, check <br />stocks, deposit tickets, labels, and other necessary supplies. <br />a. Can supplies be ordered on -line? <br />Our client service professionals are available to assist the City's authorized <br />personnel with detailed instructions as needed. The City orders deposit <br />tickets and other supplies directly from J.P. Morgan. <br />b. Can the costs of these supplies be paid through Account Analysis? <br />The bank debits deposit tickets, endorsement stamps and depository bag <br />fees directly to the City's account. Other depository supplies may be <br />charged through account analysis <br />T. Desired Related Services Not Part of this RFP <br />1. Armored Car Services. The City desires the bank to bid and provide armored <br />car service for two locations. 1) Santa Ana City Hall, 20 Civic Center Plaza, <br />Santa Ana, CA 92701 and 2) Santa Ana Zoo located 1801 E. Chestnut Ave, <br />Santa Ana, CA 92701. Pick up services would be four to five times a week <br />Monday through Friday after 12:00 p.m. City Hall is closed alternating <br />Fridays. Armored car Service Company must ensure same day credit. <br />a. Can this service by paid through account analysis? <br />J.P. Morgan does not provide ground -based courier services for the pick <br />up and delivery of domestic paper check or cash deposits. <br />The City will need to continue to contract independently with an armored <br />courier service provider and this service will need to be paid for directly <br />by the City. J.P. Morgan can not process the charges for this service <br />through Account Analysis. <br />The bank does not endorse any specific third -party couriers. However, <br />based upon the processing site, J.P. Morgan can provide details of the <br />existing couriers in those markets. Any changes to the City's current <br />armored courier service provider will need to be approved by the bank. <br />b. Describe the services and pick -up times available from armored car <br />companies the Bank utilizes that can ensure same day credit. <br />We suggest that the City continue having deposits delivered to our Los <br />Angeles cash vault location. The City will also continue working with their <br />Page 88 JTMoraan <br />