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Program administrators can manage accounts in real time using the <br />Smart Data Real -Time Account Manager (SDRAM) feature of smartdata. <br />With SDRAM, administrators have the ability to easily create accounts, <br />view account status, close cardholder accounts, request replacement <br />cards, view cardholder account information, review recent transaction <br />activity, and change cardholder credit limits. <br />Reconciliation <br />With smartdata, users can filter transactions to display by merchant, <br />merchant postal code, merchant category code (MCC), transaction <br />amount range, and /or transaction type (e.g., airline or hotel charges). <br />Receipts can also be appended to individual transactions and downloaded <br />in masse. To further support your reconciliation requirements, <br />transactions can be split up to 250 times, and account values are editable <br />according to the City's specific rules. <br />Online Maintenance <br />With Smart Data Real -Time Account Manager (SDRAM) your program <br />administrator can quickly and easily manage your organization's accounts <br />in real time. Features include the following: <br />• Access up -to -date account status and details <br />• Request new accounts <br />• Close cardholder accounts <br />• View and update cardholder contact information <br />• Request replacement plastic for existing damaged cards <br />• Change cardholder account credit, velocity, and dollar limits <br />• View and update credit, velocity, and dollar limits specific to MCC <br />groups <br />• Review recent transaction activity, including the reason for any <br />declined transactions <br />• View and print account maintenance summary and detail reports <br />as well as audit logs <br />Program administrators can also contact J.P. Morgan's program <br />coordinator group for assistance with any of these tasks, or for help with <br />functions that cannot be completed online. <br />Page 97 JYMorgan <br />