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Payment Informatlon.,
<br />Credit Card Type , Choices are VISA or MasterCard,
<br />Credit Card number
<br />+ Expiration Date
<br />+ Name on Card
<br />C. Web Server Configuration
<br />1,)The City secured server has the following specifications:
<br />Compaq ProLlant DL380 GS
<br />2 Intel Xeon 6X00 Dual Core Processors
<br />4GB RAM
<br />Windows 200R2 Server Standard
<br />IIS 6
<br />MS SOL 2008 server
<br />SSL 128 —bit enabled
<br />V. Credit Card Authorization
<br />1). The City uses a credit card authorization solution from Cyber Cash. The product Is called
<br />1.0, Verify.
<br />C. Correspondence Processing
<br />1), All correspondence shall be processed within two (2) business days from date of receipt;
<br />2), Obtain approval from the City on all standard forms, notices of delinquent violation, and
<br />correspondence, The Vendor must ensure that all forms conform to applicable State and
<br />Federal laws,
<br />3.). Submit copies of standard forms, notices of delinquent violation, and other types of standard
<br />correspondence with bid proposal.
<br />P. Reporting
<br />1). The Vendor shall be responsible for providing regular daily, weekly and monthly reports on
<br />demand to the issuing agency within three working days of the report being requested.
<br />2), Although other reports may be required, the vendor shall be capable, at a minimum, of
<br />producing reports relating to scofflaws, open citations, bank deposits and citation dispositions,
<br />The vendor must be capable of delivering these reports to the Police Department on an agreed
<br />schedule.
<br />3). The Vendor shall provide duplicate or replacement reports at no additional cost to the city.
<br />4), Copies of dilation abstracts shall be provided to violators at no cost upon request.
<br />6), The following Vendor reports are required monthly; Repeal offender list (5 or more), citation
<br />analysis by officer, citation analysis by violation, citation status report, out of state status, out of
<br />state revenue, hot sheet, distribution revenue summary, violation statistics, violation analysis by
<br />officer, detail citation report by officer, monthly citation statistics, yearly statistics of Issuance,
<br />citation summary report, ball payment summary report, DMV citation cleared with bail
<br />(collected), DMV citations cleared without ball (not collected), DMV registration hold listing,
<br />Refunds report. Provide an online report generation capability;
<br />6). Provide weekly license plate number to citation number cross reference reports sorted by
<br />license and dilation, Provide additional reports monthly as may be needed by management or
<br />a Lid ltd rs;
<br />7). Submit a sample of the standard reports used with bid proposal.
<br />G,
<br />Toll-Free Telephone Service
<br />1), Provide a toll -free telephone number for Inquiries and credit card payments;
<br />2), Operate the toll -free telephone service 24 hours a day, seven days a week, 365 days per
<br />Me Ana — Automated Parking Clteition
<br />255-16
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