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Data Ticket, Inc, City of Santa Ana <br />Newport Beach, CA Request for Proposals for Automated <br />O: 949 752 -6937; F; 949 752.6033 Parking Citation and Processing Services <br />FOG Description — Detallm <br />Below and on the following pages we have provided a detailed description of the services offered <br />by Data Ticket, Some of these services are marked as "Optional" as the City may choose to use <br />them or not. <br />Manual Parking Citation Processing: $0,40 <br />Services for the above- mentloned (toms include. <br />• On -site data entry of manually written citations performed within 48 hours of receipt <br />• On -elte quality assurance verification of manually entered citations <br />• Scanning of all manually written of lens onto our network for storage and ease of retrieval <br />• 131-monthly shredding of manually written citations <br />Electronic Parking Citation Processing: $0,25 <br />Services for the above- mentioned items include. <br />• Automated citation transmission into Data Ticket's Citation Management Solution 24/7 <br />• Automated confirmation email detailing successfully transmitted citations <br />• Automated transmission of photos attached to citations <br />Courtesy Notice: $0,70 <br />Services for the above - mentioned item Include., <br />• Semi - custom Courtesy Notice that is printed on an 8 ^/x x 11" place of paper with a perforated <br />tear -of payment stub provided in a window envelope sent to the registered owner of a vehicle <br />• All notices are attached to the citation online and are viewable via the web <br />• All notices sent via 1 "r Class Mail <br />• All notices include a return envelope in which the responsible party may submit payment <br />• This charge is only incurred if the Individual does not pay off the windshield and a <br />notice Is sent to the Individual as a result <br />Out -of -State Collections; 23% of revenue collected <br />• This fee will cover all expenses associated with obtaining out -of -state registered owner <br />Information and will only be due when a citation is paid <br />Data Ticket Is a recognized Strategic Partner with NLETs and we are currently utilizing the <br />City's and our ORI <br />• This fee is not combined with any other contingency fee. For example if a citation Is <br />railed to a delinquent status, only 23% of revenue collected will be charged <br />• If Data Ticket does not collect on a citation that Is issued to an out of state plate, the <br />City does not owe this fee. <br />Delinquent Collections (Optional): 20% of revenue collected <br />• This flee will be assessed when a citation is ninety (90) days past the citation issue date, <br />assuming a first notice has been sent to the registered owner and the citation is not on hold <br />for any reason <br />• Three Delinquent Notices will be sent to the registered owner at no cost to the City <br />• All notices are sent via First Class mail and all notices are printed on an 8 % x 11" sheet of <br />paper and folded Into a window envelope; in addition, a window envelope is provided for the <br />recipient to return payment <br />• All notices are attached to the citation online and are viewable via the web <br />Proprietary p ry and Confidential to Data Ticket, Inc, 20 1 P a g e <br />25G -44 <br />