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25E - AGMT - IT SRVS
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25E - AGMT - IT SRVS
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Last modified
2/2/2017 3:40:19 PM
Creation date
2/2/2017 3:11:18 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Information Technology
Item #
25E
Date
2/7/2017
Destruction Year
2022
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Agreements for As- Needed Information Technology Professional Services <br />February 7, 2017 <br />Page 2 <br />following: Network infrastructure, phone system, server and storage, backup systems, land <br />management system, enterprise resource planning systems, and City's internet and intranet <br />system. <br />A request for proposals (RFP) for Information Technology Professional Services was issued on <br />November 15, 2016 and closed on December 8, 2016. The RFP documents were made <br />available on the Purchasing Division's website. A total of 30 responses received from potential <br />vendors, none of which were headquartered in Santa Ana. <br />A team comprised of the Information Technology Department and a Finance and Management <br />Services Department manager evaluated the proposals based on cost and demonstrated <br />competence working with specific applications utilized by the City, as well as in providing other <br />required technical services. Based on the review of the submitted proposals received, the team <br />selected the recommended vendors. Three of the vendors, Comdyn, Softmaster, and Stellarum, <br />currently provide services to the City and were selected to continue to be approved vendors <br />based on their proposals. The other four vendors will be new vendors to the City. <br />Multiple agreements are recommended to ensure a pool of qualified candidates is readily <br />available for the Information Technology Department to quickly deliver technical services as they <br />are needed. The City's professional services agreement will be used for each agreement with the <br />selected vendors. A copy of the agreement is attached. <br />The City currently has budgeted 15 full -time and part-time consultants providing services in all <br />areas of technology including desktop support, network support, application support, and Police <br />IT support. If this item is not approved, it would not only disrupt ongoing improvement projects, <br />but would severely impact the ability of the Information Technology Department to provide <br />essential operations. <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item supports the City's efforts to meet Goal #7 — Team Santa Ana, Objective #2 <br />(establish communications plans to engage and inform employees and the community about City <br />Activities), Strategy D (Invest in software /resources that will help streamline the flow of <br />information to City staff and the public). <br />FISCAL IMPACT <br />Funds are available in the following Information Technology, Contractual Service Accounts for <br />FY 2016 -17 in the amount of $1,000,000 and funds will be budgeted and available in FY 2017 -18 <br />for $3,000,000, FY 2018 -19 for $3,000,000, FY 2019 -20 for $2,000,000 as follows: <br />25E -2 <br />
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