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3.0 SUPPORT FEE(S) <br />3.1 Following the initial term, either party may terminate this Addendum upon written <br />notice to the other party ninety (90) days prior to the end of the then current annual support term. <br />3.2 Unless otherwise terminated as provided herein, TriTech shall notify Client in <br />writing no later than thirty (30) days prior to the end of the initial support term of the Software <br />Support fees for the first renewal term. Unless otherwise agreed in writing, Software Support fees <br />shall be due on or before the commencement of each annual support term and are due for all <br />TriTech Software applications and modules licensed to Client. Software Support fees shall not be <br />due and payable by Client to TriTech until TriTech has submitted to Client a properly documented <br />and executed Client voucher for such fees. Software Support fee for the first renewal term and all <br />renewals thereafter shall be shall be subject to increase on an annual basis at a rate of 5%. <br />Additional licenses purchased by Client during any annual support period will result in additional <br />support fees which shall be prorated to be coterminous with Client's then current support period. <br />3.3 Software Support fees do not include reasonable travel, food or lodging expenses <br />incurred by TriTech for support services provided at Client's site or other locations remote from <br />TriTech's principal place of business. Such expenses shall be paid by Client on receipt from of a <br />properly documented and executed Client voucher for such expenses. <br />3.4 If Client ceases to keep this Addendum in force, any resumption of such annual <br />support shall be subject to payment by Client of all past unpaid Software Support fees in addition <br />to the Software Support fee for the current support year. Payment of applicable fees for any <br />additional services required to bring Client's system current, which fees shall be charged at <br />TriTech's then current rates for such services, shall also be the responsibility of the Client. These <br />services and fees must be approved by the Parties in advance of the services being delivered. Client <br />acknowledges and agrees that the preceding clause is reasonable in light of the fact that the <br />expenses incurred and resources devoted by TriTech to further development, enhancement and <br />support of the TriTech Software must be spread over TriTech's client base and fairly shared by all <br />TriTech Software users. <br />3.5 TriTech remittance address is: <br />TriTech Software Systems <br />P.O. Box 203223 <br />Dallas, TX 75320-3223 <br />3.5.1 Payments may be made by check, wire transfer; or Automated Clearing <br />House ("ACH"). TriTech will provide banking information if Client requests to pay by wire <br />transfer or ACH. <br />3.6 Except for taxes for which Client provides TriTech with written certification of its <br />tax-exempt status, if TriTech is required to collect or pay sales, use, property, value-added, or other <br />City of Santa Ana Police Department System Purchase Agreement <br />Copyright © 2016 TriTech Software Systems — Confidential & Proprietary IQ Desktop Applications <br />Unpublished: Rights reserved under the copyright laws of the United States Page 2 of 13 <br />251-11 <br />