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by CONTRACTOR for the Solid Waste program surcharge which <br /> CONTRACTOR is required to pay pursuant to Sections 10, 23 (b) and <br /> 24 (b) herein. <br /> 28. SPECIAL BIN SERVICES AND CUSTOMER SERVICE REOUIREMENTS: <br /> (a) The CONTRACTOR may enter into agreements with Bin Service <br /> Customers for special collection services different from, in <br /> addition to, or greater than the minimum collection services <br /> required by this Agreement. The special fees which CONTRACTOR may <br /> charge Bin Service Customers are set forth on attached Exhibit "C. " <br /> (b) CONTRACTOR shall not be permitted to charge a special fee <br /> for moving a bin from between buildings, other than the fees <br /> permitted as set forth on attached Exhibit "C" . Further, <br /> CONTRACTOR may not charge a fee when it is required to move its <br /> vehicles in reverse for purposes of emptying a bin. Circumstances <br /> not covered by any of the above or on attached Exhibit "C" shall <br /> require an inspection by the CITY prior to a determination of the <br /> charges which may be imposed. The decision of the Executive <br /> Director in respect to these charges shall be final. A brief <br /> explanation of each special service charge must be included on <br /> every Customer's billing. <br /> (c) In the event the CONTRACTOR is unable to provide <br /> temporary service to any Customer within five (5) calendar days <br /> after receipt of a call by such Customer, the Executive Director <br /> may permit any other licensed hauler to provide temporary service <br /> to such Customer if, but only if, CONTRACTOR has not provided such <br /> service within twenty-four (24) hours after reasonable notification <br /> by the Executive Director to CONTRACTOR. <br /> 29. MINIMUM SERVICE LEVELS - MULTI-FAMILY RESIDENTIAL BUILDINGS: <br /> (a) CITY shall require that all residential buildings with <br /> three or more dwelling units be served by Bin Service, except that <br /> CITY may waive such requirement for any residential buildings with <br /> four (4) or more units existing on January 1, 1972 and for any <br /> residential buildings with three (3) units existing on February 23 , <br /> 1983 , upon a determination that no lawfully usable space is <br /> available for such container within the boundary lines of the <br /> subject property. The CONTRACTOR shall provide bin containers of <br /> such capacity and collections of such frequency for residential <br /> buildings required to have Bin Service by this section as to <br /> provide for Solid Waste collection of not less than one-half (1/2) <br /> of one (1) yard of Solid Waste collection per dwelling unit per <br /> week. In all cases, collections shall be made at least once per <br /> week. CONTRACTOR shall comply with any request by the Executive <br /> Director to change the scheduled collection days for Residential <br /> Bin Service Customers which is designed to promote conformity of <br /> Bin Service collections in any specified area of the CITY to <br /> improve sanitation or reduce noise. <br /> 24 <br />