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shall be closed on Sundays and holidays. The CONTRACTOR shall have <br /> an answering machine in operation after normal business hours, and <br /> on Sundays and holidays thus enabling the public to leave a <br /> message. The CONTRACTOR shall have the capability of responding to <br /> the public in English and Spanish during office hours. <br /> (b) CONTRACTOR may charge a delinquency fee of not more than <br /> ten (10%) percent per month on accounts which have not remitted <br /> required payments within 30 days after the date of billing. Should <br /> payment not be received within 45 days of billing, CONTRACTOR shall <br /> notify said Customer on forms approved by the CITY that services <br /> may be discontinued 15 days from the date of the notice if payment <br /> is not made before that time. Upon payment of the delinquent fees, <br /> CONTRACTOR shall resume collection on CONTRACTORS next regularly <br /> scheduled collection day. CONTRACTOR shall provide the CITY with <br /> a bi-weekly list indicating the Customers which have had service <br /> ceased due to nonpayment. <br /> 32 . SUPERVISION: <br /> Performance of each of the provisions of this Agreement shall <br /> be under the direction and supervision of the Executive Director. <br /> The CONTRACTOR shall furnish the Executive Director every <br /> reasonable opportunity of ascertaining whether or not the work is <br /> performed in accordance with the requirements of this Agreement. <br /> The CONTRACTOR shall designate a person to serve as agent and <br /> liaison between its organization and the CITY and shall maintain a <br /> telephone and a means for contact at all times during periods of <br /> strike or other emergencies. The Executive Director may inspect <br /> the CONTRACTOR' s operations, facilities and equipment at any <br /> reasonable time and the CONTRACTOR shall admit him to make such <br /> inspections at any reasonable time and place. <br /> 33. TITLE TO SOLID WASTE: <br /> Title to all Solid Waste collected pursuant to this Agreement <br /> shall be vested in CONTRACTOR upon being placed at the curb for <br /> collection or placed in a bin or roll-off container for collection. <br /> CONTRACTOR expressly hereby reserves and is granted the right to <br /> retain, dispose of and otherwise use such Solid Waste, or any part <br /> thereof, in any fashion and for any lawful purpose desired by <br /> CONTRACTOR and to retain any benefit or profit resulting therefrom <br /> provided, however, that CONTRACTOR first complies with this <br /> Agreement, the CITY'S SRRE and CIWNA. <br /> 34. FAILURE TO COLLECT: <br /> (a) Should the CONTRACTOR fail to collect and recycle, divert <br /> by means of composting, mulching and/or transforming or dispose of <br /> Solid Waste in accordance with this Agreement and the collection <br /> schedules then in effect pursuant to Section 8 , the CITY, after <br /> prior written notice of not less than forty eight (48) hours to the <br /> CONTRACTOR, may collect, recycle, divert and/or dispose of all or <br /> 26 <br />