3 - PH APPROVE THE HA ANNUAL PLAN

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B.6Progress Report. its5-Year PHA Plan. Goal #1: Expand the supply of affordable housing by applying for additional Housing Choice Voucherswhen available. Apply for any new funding opportunities. SAHA issued an RFP for 75HUD-VASH Project-Based Vouchers that were awarded from HUDunder PIH Notice 2016-11. Goal#2: Improve the quality of assisted housing by improving voucher management, increasing customer satisfaction, and improving specific management functions. Retain high performer SEMAP: SAHA was certified as a Standard Performer for FY 2016. Effective July 2015, for SEMAP Indicator # 3 SAHA has been samplinga sufficient number of files per year in order to have 95% confidence that the quality control results obtained from those file reviews is representative of the entire population of assisted-families. This representative sample will determine what percentage of SAHA files have the correct housing assistance calculated for the entire population of assisted-families. For SEMAP Indicator # 5, SAHA has been samplingan equitable amount of housing inspections per Housing Inspector as sampled and reviewed for SEMAP Indicator # 3. This sampling is conducted on a monthly basis. This increase in the number of sampled files exceeds minimum requirements under SEMAP and seeks to improvethe Maintain leasing to 100% of HAP funding: SAHA utilized 103.5% of our BudgetAuthority from HUD for CY 2016. Goal #3: Increase assisted housing choices, portability counseling to 100% ofparticipants, conducting outreach to potential property owner. Continue to mail owner/participant newsletters: SinceDecember2015, SAHA has been e-mailing amonthly electronic Landlord Newsletterto all owners. In October 2016, SAHA began sendinga monthly electronic Housing Plus Program Newsletter(aka Family Self-Sufficiency Program)to our participantswho have provided us with their e-mail addresses. Implement annual customer satisfaction survey: No update Goal #4: Promote self-sufficiency by increasing employment among participants, linking to supportive services to increase independence for the elderly and/or disabled, and increase participation in the Family Self Sufficiency (FSS) program. Continue to provide referrals to the Santa Ana W/O/R/K Center for job training and placement services, providing information and recruitment for the FSS program at initial voucher issuance, at annual re-examinations, and through tenant newsletters: SAHA hired a full-time Workforce Specialist I / FSS Coordinator effective January 4, 2017. SAHA also began requiring in an RFP for project-based vouchers that a developer into an agreement with the Santa Ana Work Center. Goal #5: Ensure equal opportunity and affirmatively further fair housing through coordination with the Orange County Fair Housing Council, the preparation of the Analysis of impediments to fair housing choice, and continued training on fair housing practices for staff Fair Housing programs and resources are included in all issuance briefings, reasonable accommodation tracking logs updated. Communication was maintai for anyone alleging discrimination, whether an HCV participant or member of the public:In August 2016,SAHA held anannual Fair Housing Training for all Housing Division employees.This annual training will be required for all employees. Assist the City of Santa Ana in maintaining of the housing Stock: No update Goal # 6: Ensure assisted families obtain information, maintain housing and prevent domestic violence in accordance with Violence Against Women Act (VAWA) of 2005. In accordance with theViolence against Women Reauthorization Act of 2013 (VAWA 2013), SAHA implemented an Emergency Transfer Plan for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking. SAHA also implemented HUD-5380, Notice of OccupancyRights under the Violence Against Women Act,HUD-5382, Certification of Domestic Violence, Dating Violence, Sexual Assault, or Stalking, and Alternate Documentation,and HUD-5383, Emergency Transfer Request for Certain Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking. SAHA coordinates with the County of Orange Domestic Violence office for referrals and to ensure applicants and participants are informed on all available services. Information on VAWA in regards to owner/tenant responsibilities and evictions is provided to all program applicants and participants and also mailed to all owners. idelines on terminating assistance for perpetrators of domestic violence. SAHA discusses VAWA with staff at least once annually. 3 - 5