25D - AGMT - BENEFITS SRVS - Laserfiche WebLink

Home Browse Search

EXHIBIT A. Platform Services avid Reports it'1 f�)1,'Itt SeYVICCS :111(1 �,(:�fiS_ A. 'Ilia Platform provides the following services: 1. Benefit administration functionality including the ability to manage eligibility rules for various classes of employees /dependents; 2. Online enrollment functions enabling employee self - service or Client enrollment on the Client's employees' behalf; 3. Benefits billing and eligibility functions including the abilityto create and transmit carrier - billing reports; 4, The ability to communicate general health and welfare information and for the Client to upload documents and web links germane to the Client; 5. Other useful content as Keenan deems appropriate, B� With respect to the Platform, Keenan will: 1, Maintain the Platform and keep its contents updated and current; 2. Provide technical support to the Client; 3. Provide training on the Platform to the Client's Hunlrm Resources users and for employee trainers; 4. Provide implementation support including the loading of the plan designs, the efigibilityrules, Client census files, initial user data and other data required to enable the Platform; 5. Provide annual updates to plan designs and related eligibilityrules stored in the Platform; G. tdentifyernployees, dependents, and retirees who are enrolled in plans for which they are defined as ineligible; 7. Set up data transfers with the Client's carriers; S. Ensure that standard reports are available for the Client's census, carrier bills and related benefits. C. With respect to the Platform, the Client will: 1. Maintain user passwords and accounts for any employees given access; 2. Provide initial census data files; 3. Work with Keenan to acquire carrier membership files; 4. Work with Keenan to fully define eligibility r-liles. Keenan &4lssociates - License H 0451271 6enefi(Blidge Services AgreemenrNo DAV Cunfidentinl Pm Cbenc Use Only ($rv, 02/14/17) Page 9 of to 25D -13