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25F - AGMT - REC REG SRVS
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25F - AGMT - REC REG SRVS
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Last modified
4/17/2017 11:09:03 AM
Creation date
4/13/2017 5:46:36 PM
Metadata
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Parks, Recreation, & Community Services
Item #
25F
Date
4/18/2017
Destruction Year
2022
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Project Schedule <br />Schedule <br />Provided is an illustrative development timeline for the City of Santa Ana. Our average implementation <br />timeframe is 12 weeks. If the City has implementation, training, or integration needs that require a longer <br />timeframe, we're happy to adjust accordingly. No two customers have the exact same schedule. Factors <br />like "all -in" versus a "scaled rollout" approach, not to mention Santa Ana's own scheduling needs, will <br />factor into the final implementation schedule. <br />Interface /Data Requirements <br />Gathering <br />Module Configuration /Basic <br />Account Setup <br />Integration Development <br />End User Training <br />System Testing /Issue Resolution <br />Go Live <br />i <br />CivicRec can begin Project Initiation as soon as contract signature is complete. The start date is driven <br />by the City's preference, and we can add specific dates to our 12 -week project plan when the City of <br />Santa Ana confirms a start date. A CivicRec implementation is not complicated with our comprehensive <br />base products and minimal customization requests. We can accommodate more advanced customization <br />requests, but such requests may extend your implementation schedule. <br />27 <br />25F -28 <br />
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