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I <br />K <br />3 <br />4 <br />5 <br />6 <br />7 <br />8 <br />9 <br />10 <br />11 <br />12 <br />13 <br />14 <br />15 <br />16 <br />17 <br />18 <br />19 <br />20 <br />21 <br />22 <br />23 <br />24 <br />25 <br />26 <br />27 <br />28 <br />multiple barriers, which may include a resistance to program participation. <br />5.7 Provide services to meet ethnic diversity in a manner responsive <br />to individuals with literacy, language and sociocultural issues that <br />demonstrate language or cultural barriers to employment, including resistance <br />to pursuing employment in occupations that may be perceived as nontraditional. <br />5.8 Resolve attitudinal barriers toward obtaining and retaining <br />employment, such as fear of going to work, anger and resentment -from being <br />required to participate, low self - esteem /mot-ivation, problems with accessing <br />and navigating public transportation, and child care concerns. <br />5.9 Assign the Participant to an appropriate VTR or WEX activity based <br />on the Participant's vocational assessment, experience, and interest within <br />seven (7) business days from the date of the referral, unless otherwise <br />directed by ADMINISTRATOR. <br />5.10 Monitor the progress of all Participants by meeting every two (2) <br />weeks, or more often if needed, with the Participant and the training facility <br />or work site to discuss action steps needed to successfully complete the <br />program. <br />5.11 Use positive reinforcement techniques and work closely with <br />Participants to resolve barriers and motivate compliance. <br />5.12 Refer Participants to WTW Staff for assistance with employment <br />supportive services needs, such as food, transportation, housing, mental <br />health and substance abuse issues, legal assistance, and clothing, as <br />appropriate. <br />5.13 Continue to work with the Participant in job search activities for <br />forty -five (46) days after completion of the VTR activity, unless otherwise <br />extended to sixty (60) days per Subparagraph 1.2.5. <br />5.14 Maintain a case file for each Participant served under this <br />Agreement in a format approved by ADMINISTRATOR. The case file will include, <br />(WRR0216) Page 7 of 26 (Apr11 4, 2017) <br />25A -52 <br />