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1.2. Additional training days may be added on to any service package for additional fees set forth in the Scope of Products and Services identified in Exhibit "A" and "Al" to the Agreement. Out of Scone Services. TASER is responsible to perform only the Services described in the Scope of Products and Services (Exhibits "A" and "Al") to the Agreement. Any additional services discussed or implied that are not defined explicitly in the Scope of Products and Services will be considered out of the scope. 3 De iver,v of Services. 3.1. Hours and Travel. TASER personnel will work within normal business hours, Monday through Friday, 8 :30 a.m. to 5:30 p.m., except holidays unless otherwise agreed In advance. All tasks on -site will be performed over a consecutive timeframe unless otherwise agreed to by the Parties in advance. Travel time by TASER personnel to Agency premises will not be charged as work hours performed. 3.2. Changes to Services. Changes to the scope of Services must be docurnented in writing and agreed upon by the Parties in a change order. Changes may require an equitable adjustment in the charges or schedule. 4 th 'x tinn to 8looess C u er S ste s t Perform Servic The Agency authorizes TASER to access relevant Agency computers and network systems solely for the purpose of performing the Services. TASER will work diligently to identify as soon as reasonably practicable the resources and information TASER expects to use, and will provide an Initial itemized list to the Agency. The Agency is responsible for, and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by the Agency. S Site PreRaration and Installation, Prior to delivering any Services, TASER will provide 1 copy of the then - current user documentation for the Services and related Products in paper or electronic form (Product User Documentation), The Product User Documentation will include all environmental specifications that must be met in order for the Services and related Products to operate in accordance with the Product User Documentation, Prior to the Installation of Product (whether performed by the Agency or TASER), the Agency must prepare the Installation Site in accordance with the environmental specifications set forth In the Product User Documentation. Following the installation of the Products, the Agency must maintain the Installation Site where the Products have been installed in accordance with the environmental specifications set forth in the Product User Documentation. In the event that there are any updates or modifications to the Product User Documentation for any Products provided by TASER under this Agreement, Including the environmental specifications for the Products, TASER will provide the updates or modifications to Agency when they are generally released by TASER to TASER customers. 6 Liabilltvfor Loss or Corruption of Data. The Agency is responsible for: (i) instituting proper and timely backup procedures for Agency software and data; (ii) creating timely backup copies of Agency software or data that may be damaged, lost, or corrupted due to our provision of Services; and (iii) using backup copies to restore any Agency software or data in the event of any loss of, damage to, or corruption of the operational version of Agency Title: Evidence.com Master Service Agreement with Exhibits Page 22 of 27 Department: Legal Version: 11.0 Release Date: 7/31/2015 25F -26