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1. Ensure all exits are free from obstruction <br />2. Report unauthorized use of designated Library parking spaces <br />3. Ensure that needles, syringes or other potentially hazardous material is reported and <br />safely disposed. <br />4. Verify that all dumpsters are locked. <br />5. Verify and report building exterior lighting deficiencies. <br />• Complete incident and daily operating reports. Provide Library Management copies of <br />reports on a weekly basis <br />• Check the security camera system daily to ensure that it is in good working order. Notify <br />Library Management, if malfunctions occur. <br />• Complete Library electronic reports for incidents in which he/she is directly involved; <br />take pictures, as needed, refer to camera files in documenting and identifying offenders. <br />• Notify Santa Ana Police Department if police intervention is required. <br />• Respond, as necessary, to other life safety duties as identified in post orders and standard <br />operating procedures. <br />• Direct patrons to areas within the Library and the Civic Center. <br />• Report building maintenance and safety concerns as necessary. <br />• Enforce the Safety and Security and Personal Conduct regulations outlined in the Rules <br />of Conduct. <br />• Mitigate various issues that arise in and around the Library based on Civic Center <br />activity. <br />• Escort employees, as needed, to parking locations. <br />• Required guard qualifications: <br />• Able to learn or have experience in the use of the library's security camera system <br />• Security experience in a position involving extensive public contact. <br />• Demonstrated ability to handle and resolve conflicts in an effective manner <br />• Demonstrated judgment in emergency situations <br />• Experience working with people with behavioral/mental health issues and/or <br />criminal background <br />• Physical dexterity; ability to act with urgency in an emergency situation without <br />detaining or striking the offender. <br />Main Library <br />Shift Coverage: 2 Security Guards <br />1 Supervisor <br />loam to 9pm Monday - Thursday <br />loam to 6pm Friday- Saturday <br />12pin to 4pm Sunday <br />(2 Security Guards, 1 Supervisor) <br />(2 Security Guards, 1 Supervisor) <br />(2 Security guards, 1 Supervisor) <br />Holiday Coverage: No security guard coverage is required. <br />City of Santa Ana Unarmed Security Guard Services RFP <br />Page 32 <br />