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Executive Summary <br />U.S. Security Associates (USA) is the leading wholly-owned American full-service safety and security solutions <br />provider. With over 160 locally -responsive offices and over 50,000 dedicated professionals, we offer the most <br />complete array of physical security, remote surveillance and consulting and Investigative services. Our best -in - <br />class talent management practices and enabling technologies have received numerous Independent Industry <br />and association awards for recognition of our outstanding results. <br />At the core of our company's culture is a passion to understand and anticipate the client's needs and to always <br />deliver on our commitments. Additionally, we strive to continuously Improve on the quality of our service by <br />consistently providing the best outcomes and at the greatest economic value. We seek to deliver our services <br />in a premier and differentiated manner in which to mitigate risk and to create the most Safe. Secure. Friendly.® <br />environment for our clients, <br />Our Leadership Team <br />USA's leadership team has the stability, and depth of experience, to assure you that every possible safety or <br />security requirement will be properly managed to your full satisfaction. By partnering with USA, the City of <br />Santa Ana will continually benefit from the intricate understanding and diverse industry expertise of our security <br />professionals. The majority of our leadership team consists of industry experts, many retired from extensive <br />tenures within highly respected and revered law enforcement organizations, including local and state police, <br />all branches of the military, and federal agencies such as the Secret Service, CIA, FBI, and DEA. Thus, whenever <br />needed, we are able to bring you security and risk management professionals who specialize in Identification <br />and mitigation of today's most pressing threats. This experience and Knowledge Is a tremendous asset you will <br />receive as part of our exclusive value proposition, <br />Our Associates <br />USA's team of more than 50,000 Associates Is overseen by Harold Underdown, a retired career Navy SEAL <br />Master Chief, As Senior Vice President of Security Force Development, directly reporting to the CEO, Harold <br />has oversight for our industry -exclusive initiative SecuritySTARSIm, championing and challenging our Security <br />Officers to achieve the best outcomes. Harold's responsibilities include recruiting, training, and recognition. His <br />skills and experience developing and leading individuals to their highest caliber of competency and discipline <br />enables USA to bring to City of Santa Ana a level of safety and security which is unparalleled. <br />We follow the most stringent procedures to screen every one of our Security Officers to 100% compliance. By <br />carefully selecting, developing and inspiring the best quality Officers, USA is able to reduce the potential risks <br />or lost productivity associated with improper selection and excess turnover. In addition, USA makes a very <br />significant and ongoing investment in training our Associates to ensure they are the best prepared, most <br />capable, and professional security force in the Industry. ' <br />These talent management drivers, in combination with strategically providing continuous recognition, <br />competitive benefits, and career advancement opportunities, further distinguish our service advantages while <br />leading to a more committed and engaged team with greater employment longevity. <br />We have the depth and breadth of skills, along with industry leading and proven best practices, that best enable <br />Lis to protect your people, assets, and brands. <br />U.S. Security Associates, Inc. <br />Confidential Safety and security Services Proposal <br />