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Security Partnership <br />Our company's priorities are: To enhance the City's safety and security <br />program in order to meet your current and future needs <br />As such, we have provided ourtechnical and pricing package to deliver <br />to you the most value possible, while continuing to enhance your <br />overall program. Our response was written to ensure you have the most <br />cost -competitive and greatest value proposal available, and that you <br />will be compelled to select us to be your exclusive partner. <br />We recognize this is a very Important decision. In order to move <br />forward, and to gain the benefits of our proposal, we encourage you to <br />reflect upon the total value offered by choosing USA as your security <br />partner. We can confidently say we are positioned well, and aligned <br />organizationally from top to bottom, to best meet and exceed your <br />expectations. <br />Holidays and Overtime <br />Best Value for your Security <br />Dollar: <br />1. Relationship focused and <br />accountable for our performance <br />results <br />2. Transparent operations and <br />full compliance <br />3. Quality -driven processes and <br />technology-based insights <br />4. Deep expertise and broadest - <br />spectrum of service capabilities <br />All USA Officers who work on the following holidays, and any holidays <br />designated by the client, are compensated at 1.5 times their regular hourlywage: New Year's Day; Martin Luther <br />King 1r.'s Birthday, president's Day, Memorial Day; Independence Day; Labor Day; Veteran's Day; Thanksgiving <br />Day; the Friday following Thanksgiving; last working day before Christmas Day; and Christmas Day. <br />We bill at premium rates (1.5 times the regular hourly rate) for client -requested overtime with less than 24 <br />hours' notice, We also bill at the premium rate to deploy additional Officers with less than 24 hours' notice. We <br />can provide additional Officers at the straight time rate with enough notice to prepare schedules that do not <br />require overtime. <br />Billing <br />Billing is schaduled on a weekly basis. invoices include line -Item entries for all costs, including our rates, Officer <br />wages, overtime and all other expenses incurred. Payments are due within 45 days of the billing date. <br />Benefits <br />USA has developed a comprehensive offering of benefits and incentives to attract At 36"1, our turnover <br />promising candidates and promote retention of qualified, experienced Officers. Even at rate Is a mere <br />the recruiting stages, we seek to minimize future turnover by representing our position fraction of the <br />openfngs as career opportunities, with a clear path for advancement through training industry average. <br />and development that is available only to those who meet exacting hiring criteria. <br />We follow stringent procedures to select high -integrity candidates, thoughtfully match competencies to <br />assignments, and then diligently Instill the knowledge and skill sets for success. These retention drivers, In <br />combination with strategically selected benefits and industry-leading incentives, strengthen our security <br />programs with the advantages afforded by staffing continuity and longevity. We have maintained a company- <br />wide Security Officer turnover rate of 36% or less for more than five years, compared to an industry average <br />that exceeds 100%, according to research by the Freedonia Group. <br />Our benefits program is structured to provide you with maximum flexibility to balance coverage, retention, and <br />budget concerns. <br />U.S. Security Associates, Inc. <br />Confidential Safety and Security Services Proposal <br />