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We estimate a one-week training period for Santa Ana's designated web administrators. 360 will <br />provide up to five in-person training sessions and up to 20 web trainings by a 360 strategic team member <br />as well as a technical team member. <br />Following our onsite training, we will be available during business hours to answer training questions <br />via email and phone. We are also available to host three WebEx trainings to demonstrate the software's <br />fimctionality and features, or as follow up training. <br />Training Manual and Documentation—All 360 -created software makes it faster, easier and more <br />efficient to get the information you need when you need it. We will provide a comprehensive training <br />manual and thorough documentation online that can be retrieved with the click. <br />Once we have completed the training sessions, and the 90 days of post -launch support, 360 will have a <br />thorough understanding of what additional training you may need or want. <br />City of Santa Ana <br />Website Redesign and Implementation of Drupal Content Management System RPP 16-121 <br />25E-86 <br />29 <br />