25F - AGMT TELEPHONE SYSTEM - Laserfiche WebLink

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REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: JUNE 6, 2017 TITLE SECOND AMENDMENT TO AGREEMENT WITH NEC CORPORATION OF AMERICA, INC. FOR TELEPHONE SYSTEM MAINTENANCE (STRATEGIC PLAN NO. 712D) CINIANAGEPQ RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ❑ As Recommended ❑ As Amended ❑ Ordinance on 151 Reading ❑ Ordinance on 2n° Reading ❑ Implementing Resolution ❑ Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and the Clerk of the City Council to execute a second amendment with NEC Corporation of America, Inc. to provide maintenance and support services for the City's telephone system for a one-year extension, beginning July 1, 2017 through June 30, 2018, in an amount not to exceed $184.235, subiect to non -substantive chances aDDroved by the Citv Manager and City Attorney. DISCUSSION The City uses an NEC telephone system to allow voice and facsimile communication with the public and City staff. The system consists of a network of 15 telecommunication systems that support every Department in the City. These systems are located at City Hall, Police Department headquarters, Police sub -stations and Jail, City Yard, Work Center, Parks and Recreation centers, and the Santa Ana Zoo. The systems are linked internally through the main City Hall telephone system and include over 2,000 telephones and approximately 2,220 voice, fax and modem extensions. In order to ensure the proper functioning of this extensive system, the City contracts for maintenance services. Some of these services include: providing an on-site dedicated service technician to perform repairs, moves, additions and changes; 24-hour system monitoring and service response; replacement of defective telephone system equipment; providing engineering support; and providing new telephone equipment. 25F-1