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II. QUALIFICATIONS DETAIL A. Technical Capabilities .....Ventura Business Systems, Inc. /West Coast Copy, Inc. offers full Facility Management Programs designed and specified to meet the needs of the Library. Coin operated digital copier and computer printing as well as print que management program. B. Equipment Contracting Project Experience Ventura Business Systems, Inc. /West Coast Copy, Inc. has been in business since 1982. We have worked with many Public, Private, Law, University and College Libraries. Pasadena Public Library has coin and bill operated copiers, Printers and a print que management program. Anaheim Public Library has coin and bill operated copiers and print que management program. Cal State University Northridge has 17 copiers and a print lab with 200 terminals with a print que management program. C. Training Plan Ventura Business Systems, Inc. /West Coast Copy, Inc. will provide all necessary Key Operator training for your Library staff at the time of installation so that all staff members will be able to effectively operate all equipment provided. Additional training will be provided if needed by Library staff. D. Maintenance & Monitoring Maintenance and service scheduling will be according to the factory recommendations for preventative maintenance. A West Coast Copy technician will go to each machine, make a test copy and make sure that each machine is copying properly. At this time if any work is needed on the machine it will be done. E. Contract Billing and Invoicing The Library will be billed annually for the Envisonware LPTOne/PC Res maintenance for software. This is to be directiv to Ventura Business Svstems, Inc. F.Commission The Library will not receive any commission. F. Equipment Acquisition Ventura Business Systems, Inc. /West Coast Copy, Inc. works directly with the following vendors: Sharp Electronics, ITC Systems, Jamex, Envisionware. 4