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5. DETAILED SPECIFICATIONS OF PROPOSED EQUIPMENT AND SERIVCES All items listed below are supplied by West Coast Copy with no charge to the Library. A. 2 Sharp black and white copier 1,000 sheet paper capacity, automatic document feeder for the main Library equipped with a coin/bill box. B. 8 ITC coin and bill boxes one with credit card for visa, MasterCard, American Express, Discover, apply pay and google pay. ?Y/ln C. Maintain all library owned printers that are on the print que system. E. West Coast Copy, Inc. will supply paper, toner, all parts, consumables and all repairs. West Coast Copy, Inc. provides service Mondays through Fridays from 8:00 a.m. to 5:00 p.m. Service calls are accepted seven days a week. 24 hours a day through our voice mail answering system during after hours, holidays and weekends. West Coast Copy, Inc. will respond to a telephone call for emergency repair service with six (6) working hours for a call received on a weekday between 8:00 a.m. and 5:00 p.m. No service is provided on weekends or holidays. F. Key Operator Responsibilities (Library Staff) include loading paper, clearing paper jams, replace toner cartridges when they run out. Notify West Coast Copy, Inc. of any challenges that require a West Coast Copy, Inc. technical intervention or supply replenishment. Key Operator Responsibilities for Print Que Library will provide Key Operators and Tech Staff to operate the Print Que System and hardware. The key operators will: Load Paper Clear Paper Jams Replace Toner Cartridges when they run out of toner Reset the Print Que Workstation if the station is not recognizing the print jobs Check and verify the Print Que Workstations are logged onto the server Manually print a Test Page to check that the printer is working and printing Notify Ventura Business Systems, Inc. after verification that the problem is not network related. f61