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g. Originals of promotional materials for inclusion as short articles in internal staff <br />newsletter or as check stuffers will be supplied upon request by the City. <br />h. REACH staff will participate at the City's employee benefit fair upon request. <br />i. REACH will assist with drafting of any EAP related materials to announce REACH <br />services to employees. <br />17. Quali <br />REACH conducts on-going quality assurance audits on all aspects of the program from <br />inception to end of the contract year. REACH will supply the City with quarterly reports. <br />II. THE CITY OF SANTA ANA REALIZES AND UNDERSTANDS <br />1. Top management support and commitment is essential to the success of the REACH <br />Employee Assistance Program at the City of Santa Ana. <br />2. REACH is a totally confidential program. The City will only be aware of employees <br />referred officially by management and information about that employee will not be released <br />without written consent of the employee. <br />3. REACH will not, in all cases, be able to resolve the employee's or dependent's problem(s) in <br />the set number of counseling sessions. In such cases the employee or family member will be <br />referred to quality, cost effective resources available within the community. <br />4. Employees and dependents will not be charged for the services provided by REACH. If <br />referrals are necessary, those referrals may result in additional cost to the City's benefit plan <br />and may result in added costs to the employee or family member. <br />5. The REACH program is made available to all fiill- and part-time employees and their <br />dependents. The REACH benefit starts on the first day of employment. <br />6. It is anticipated that the yearly employee utilization rate will be a minimum of 6-8%. The <br />REACH promotional program will aim at achieving at least this utilization rate. <br />III. TERMS AND CONDITIONS <br />The Agreement period will be from January 1, 2018 to December 31, 2020. <br />2. The total cost to the City for the services to be provided to the City and its employees by <br />REACH under this Agreement shall be $1.85 per fill time ennployce per month, and <br />$1.25 per part time employee per month. While the number of persons employed by the <br />6 <br />25E-20 <br />