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a h are your independent h=11h=w choice. c. NaphCare will ensure policy and procedures adhere to guidelines established by the National Commission on Correctional Health Care (NCCHC), Orange County Health Authority and Title 15 and 24 regulations for adult facilities. PROACTIVE CHRONIC CARE MANAGEMENT NaphCare provides chronic care in a mannerthat incorporates principles of case and disease management for complex cases, and promotes maximum progress and healing. Inmates receive timely follow-up, evaluation, treatment, and education about the preventive activities available for those requiring chronic or convalescent care. Our policy ensures all inmates are screened, identified, and monitored in a manner consistent with national clinical guidelines established for the care and treatment of chronic illnesses. Our proactive approach and effective management of inmates with chronic diseases enables healthcare professionals to treat symptoms earlier, and more effectively, preventing costly hospitalizations. We take a proactive approach to the management of chronic care disease in order to minimize the development of any urgent or emergent conditions that might require off-site transportation. Our emphasis on preventive care begins at the point of intake (intake screening), where inmates are classified into the appropriate chronic care clinic and scheduled for follow-up treatment. Our extensive staff training, use of best practices based on nationally recognized guidelines, and innovative on-site diagnostic testing help us keep chronic care patients in a stable state throughout their incarceration. We schedule and track all chronic care clinic visits within TechCare®. This data will be available to the city at all times. At a minimum, the database will include the following: • Each inmate enrolled in a chronic care clinic. • Each occasion when an enrolled inmate is seen at a chronic care clinic. • Patient refusals for a chronic care visit. Using TechCare® helps ensure that chronic care patients are seen by a provider at appropriate intervals as clinically indicated. In the Chronic Disease Management section of TechCare®, the user can access/view inmates with certain chronic care illnesses. To see a specific chronic illness, simply select a chronic illness from the drop down list. The user can view previous notes, labs, and chronic care visits, or complete a chronic care visit. The amount of time until the next visit can also be reviewed from this screen. The patient's name turns red when the visit is past due. Inmate Medical Services City of Santa Ana 25F-34 RFP No. 17-051 35