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• Document the resolution or course of action on the Scope Change Request <br />Form. <br />• Document the resolution briefly on the Scope Change Log. If the Project <br />Manager does not agree to the change request, then the request should be <br />closed as 'not approved' on the Scope Change Log. <br />• If the resolution is agreed upon, the appropriate activities are added to the <br />work plan to ensure the change is implemented. The project budget should <br />also be updated, if necessary. If the resolution is not approved, note it as <br />closed on the Scope Change Log. <br />• If an approved scope change results in a substantial change to the project, <br />the original Project Definition should be updated. <br />• Communicate scope change status and resolution to project team <br />members and other appropriate stakeholders through the Manage <br />Communication process, including the Project Status Report. <br />Step 6: Manage Communication <br />• Determine the project stakeholders. <br />• Determine the communication needs for each stakeholder breaking this <br />down to three general areas: <br />Mandatory: This information is pushed to recipients. <br />• Project Status Reports <br />• Regular voicemail updates (of status) <br />• Status meetings <br />• Meetings with steering committee <br />• Regular conference calls and videoconferences with remote <br />stakeholders <br />• Government required reports and other Information <br />Informational: This is information people want to know or that they <br />may need for theirjobs. This information is made available for people to <br />read, but requires them to take the initiative, or pull the communication. <br />• Awareness building sessions that people are invited to attend. <br />(These are not meant as training, just to build awareness.) <br />• Project paper -based deliverables placed in a common repository, <br />directory or library that people can access <br />Marketing: These are designed to build buy -in and enthusiasm for the <br />project and its deliverables. This type of communication is also pushed <br />to the readers. <br />• Project newsletters with positive marketing spin <br />• Meeting one-on-one with key stakeholders on an ongoing basis <br />6 DIGITAL NETWORKS <br />R <br />K" <br />0 <br />9 <br />A <br />1.0 <br />b <br />t2 <br />a, <br />U <br />0 <br />U <br />0 <br />L <br />Q <br />`e3 <br />w <br />D <br />0 <br />0 <br />E <br />D <br />0 <br />0 <br />www,digitalnetworksgroup.com <br />