25F - AGMT EXTENSION OF THE SOLID WASTE SERVICES

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CITY OF SANTA ANA DRAFT SCOPE OF WORK • Provide public education to residents and businesses. A detailed description of CONTRACTOR's public education responsibilities is provided in the Collection Agreement. • Monitoring and reporting relative to AB 939, AB 341 and AB 1826. • Provide customer service and billing service as necessary to fulfill its obligations. • Furnish all labor, supervision, collection vehicles, collection containers, other equipment, materials, supplies, and all other items and services necessary to perform its obligations. • Be solely responsible to pay all expenses related to the provision of services including, but not limited to, taxes, regulatory fees, host fees, business license fees, utilities, etc. • Be solely responsible for the impact of any changes in law to the operation of the CONTRACTOR's facility(ies), including financial and operational impacts. • Provide all services in a thorough, safe and professional manner. • CONTRACTOR will be responsible for ensuring that its customers consistently receive a high level of customer service and responsiveness. • Comply with applicable laws, regulations and ordinances. 7.2 PROCESSING PLAN Proposer shall include a Processing Plan that demonstrates the proposer's ability to arrange for the processing of Recyclables and Organics originating in the CITY for the term of the Collection Agreement and any extensions thereof. The plan should identify any arrangements that will benefit the CITY in maintaining long-term rate stability. Prior to selection, the CONTRACTOR will be required to produce proof of all arrangements described in its offer. CONTRACTOR should indicate the per -ton costs and tonnage disposal guarantees they will offer the CITY. The plan should specify facilities and fees for the processing of all materials collected in the CITY including Roll -Off. 7.3 DIVERSION PLAN Proposer shall include a Diversion Plan that details the Proposer's approach to diversion and describes all associated programs and services. Proposer shall include its approach to minimizing scavenging, systematically reducing contamination and ensuring compliance with all CalRecycle requirements. The proposer shall provide plans for Residential Curbside, Multi -Family and Commercial and Roll -Off Solid Waste, Recyclables and Yard Waste/Organics. The plan shall include measurable goals for diversion and for reducing contamination for each year of the contract. 7.4 CUSTOMER RATE ARRANGEMENTS This section provides a description of rate arrangements that will apply to all four service sectors. 7.5 RESIDENTIAL CURBSIDE SERVICE RATE ARRANGEMENTS The Residential Curbside Service rate structure will feature an integrated fee for collection that covers solid waste, recycling, and Yard Waste collection services, regardless of Cart size(s) selected by customer. 25F-73