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Fiscal Year 2017-18 First Quarter Budget Update <br />November 21, 2017 <br />Page 5 <br />Capital Improvements Projects <br />Grants <br />Performance Measures (Program funding) <br />CITYWIDE DEVELOPMENT ACTIVITY <br />Disparity Between Development Growth and Staffing Levels <br />Development activity in the City has been increasing since 2011 and data suggests it will continue <br />to do so for the foreseeable future. The upward trend in development is evident by the steady <br />increase in Building Safety revenues from fees for service, which have increased by over ninety <br />percent (90%) since FY2012-13. This has caused an increased demand for plan check and <br />building Inspection services. However, the Building Safety expenditure budget has only increased <br />by twenty-six percent (26%) since FY 2012-13. The net increase in positions performing plan <br />checks and inspections from FY 2012-13 to FY 2017-18 are two positions, which are not sufficient <br />to sustain the current demand for service. <br />The Negative Effects of Insufficient Staffing <br />■ Overall delayed construction timelines, which is particularly detrimental to medium to large <br />commercial, industrial, or mixed-use projects as delays drive up construction costs and <br />delays revenue to the general fund. <br />• Constant service requests by developers for expedited inspections or dedicated inspectors <br />for their projects, which is currently non-existent other than through in-house staff overtime, <br />which is unsustainable. <br />■ Rogue construction due to contractors not able to afford waiting for inspections that will <br />have life -safety implications and will necessitate costly future remediation. <br />• Reduction in the quality of inspections due to unrealistic staff workloads. <br />Industry Standard vs. Current Service Level <br />• Standard plan check service turnaround time is fifteen (15) business days, service levels <br />prior to recent supplemental contracted services have increased to thirty (30) to forty (40) <br />business days. <br />• Standard building inspection service turnaround time is 24-hour or next -day service, current <br />service levels have eroded to as much as three (3) weeks. <br />Recommended Action <br />Applying a conservative approach, the current recommended action is to add two additional <br />Combination Building Inspector positions starting January 2018 and appropriation of funds into the <br />Planning and Building, Building and Safety Division, contractual account. The additional staff and <br />funding will help increase response time, reduce backlog in inspections and plan check services, <br />and provide service levels that are closer to the Service Sustainability Model. <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item allows the City to meet Goal #4 - City Financial Stability, Objective #1, (Maintain <br />a stable, efficient and transparent financial environment) and supports Goal #3 - Economic <br />L• <br />