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City of Santa Ana, California Section 1. Introduction • Local presence and commitment to serving the community 1o2RFP Overview The City initiated this RFP process to plan future programs and services and select a future contractor(s). The process will result in a new contract for collection services. The RFP process involves planning, soliciting and evaluating proposals; selecting and negotiating with the selected contractor; and, an implementation period leading to commencement of services on July 1, 2020. The City is soliciting proposals for the collection, transfer, disposal, processing and marketing of all solid waste, recyclable materials and organic materials. The City is interested in receiving proposals from companies that have demonstrated experience in providing solid waste, recyclable materials, and organic material collection services comparable to those described in this RFP and the Agreement. The City seeks collection contractors that place a high priority on customer service, community involvement, safety, and regulatory compliance. The City also requires proven diversion programs that achieve the City's and the State's goals. This RFP is organized into six sections as follows: Section 1 provides a brief introduction to the RFP. Section 2 provides background information including a description of the City service area. Section 3 presents the scope of requested collection services. Section 4 provides the RFP policies, conditions and process. Section 5 describes the RFP submittal requirements. Section 6 outlines the proposal evaluation process and proposal evaluation criteria. The key activities and completion dates for the RFP process are provided in Table 1-2. The RFP process is described in detail in Section 4. All questions regarding the RFP must be submitted in accordance with the Submission of Written Questions specified in Section 4.4. DRAFT RFP for Franchise Collection Services 11/28/17 Page 2 65A-19