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25A - AGMT - AGENDA WORKFLOW AND STREAMING
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25A - AGMT - AGENDA WORKFLOW AND STREAMING
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4/8/2019 3:21:33 PM
Creation date
12/14/2017 7:06:51 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
25A
Date
12/19/2017
Destruction Year
2022
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GG R A N I C U S RFP NO.: 17-107 Automated Agenda Workflow <br />Program and Meeting Video Streaming/Archiving <br />6.4. Milestone 4: Training <br />Granicus will conduct training for Client identified staff that will cover the essential <br />concepts and standard navigation of the solution and tasks related to Client's <br />legislative business processes. Client will utilize a train -the -trainer approach for end user <br />training. Scheduling of all training sessions shall be coordinated with and approved by <br />Client. Granicus will authorize Client to videotape training sessions for internal use and <br />to reproduce any the training materials such as training guides, screenshots, in part or <br />whole, for its own purposes. Training is comprised of the following components, <br />depending on Client's solution: <br />Module or software Solution I Training Provided <br />Legislative Management Admin Training: Two 2 -hour online, instructor -led <br />sessions prior to onsite training. <br />Three days onsite <br />Day 1: Project Overview, Drafter Training, Approver <br />Training, and Agenda Generation Prep <br />Day 2: Agenda Generation, LiveManager, and <br />MediaManager <br />Day 3: Minutes Processing, Workflow Review, and <br />Requirements: <br />1. Client will ensure that training participants have a working familiarity with the <br />standard Microsoft Windows conventions and terminology. <br />2. On-site training locations will include one computer for use by each participant. <br />Granicus will provide Client with instructions regarding the set up required for Client <br />computers that will be used in training. Client will prepare all computers per the <br />instructions provided prior to the training class start time. <br />DELIVERABLES: <br />a. Class outline and user roles involved <br />b. Training materials <br />c. Electronic copies of user manuals and quick reference guides for each <br />functional module covered in training <br />granicus.com I info@granicus.com <br />25A-74 <br />page 41 <br />
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