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G GR A N I C U S RFP NO.: 17-107 Automated Agenda Workflow Program and Meeting Video Streaming/Archiving 4. Archive Integration - the program should allow the City's existing videos to be Integrated into the program. The City has videos for City Council meetings and audio files for council committees and boards/commissions or roughly 150 meetings. Granicus Response: Standard feature of our Video Streaming & Archiving system. 5. Browser Compatibility- the program should be compatible with common browsers, such as Internet Explorer, Firefox, Chrome, and Safari. Granicus Response: Standard feature of our Video Streaming & Archiving system. All programs (Automated Agenda Work Flow and Video Streaming Archiving) should include the following: C. Accessible through Mobile Devices Allow Council Members, Commissioners, staff, and the public to access the agenda, agenda packet and attachments, and meeting videos through a mobile device, whether through the agenda workflow or video streaming side of the progrom(s). The mobile access should allow users to view agendas, staff reports, and attachments. If the program allows users to take notes that can be accessed on different devices. Granicus Response: Standard feature set of our proposed systems. D. Analytics Collect web analytics of public viewing and accessing agendas, agenda packets, and meeting videos. Granicus Response: Standard feature of our Video Streaming & Archiving system. E. Support & Training The proposal should include in-person administrator training and user training for City staff members who will be using the program. The proposal should include the option for support on an ongoing basis, including after-hours support. Access to a support "knowledge base" for general or technical inquiries is also desired. Granicus Response: Standard feature of our Video Streaming & Archiving system. F. Technical Considerations Santa Ana is open to either an on -premise solution or a cloud/hosted solution. Granicus Response: Our mission is to help state and local government agencies utilize technology to help them achieve their mission without wasting precious resources, which is why we strongly recommend customers choose a software -as -a -service solution (SaaS). The ultimate benefit of SaaS is that customers can spend less time on undifferentiated tasks, and more time focusing on the core competencies that add value to their organizations. granicus.com I info@granicus.com 25A-57 page 24