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GG R A N I C U S RFP NO.: 17-107 Automated Agenda Workflow <br />Program and Meeting Video Streaming/Archiving <br />4. Archive Integration - the program should allow the City's existing videos to be <br />integrated into the program. The City has videos for City Council meetings and audio <br />files for council committees and boards/commissions or roughly 150 meetings. <br />Granicus Response: Standard feature of our Video Streaming & Archiving system. <br />5. Browser Compatibility - the program should be compatible with common browsers, <br />such as Internet Explorer, Firefox, Chrome, and Safari. <br />Granicus Response: Standard feature of our Video Streaming & Archiving system. <br />All programs (Automated Agenda Work Flow and Video Streaming Archiving) should <br />include the following: <br />C. Accessible through Mobile Devices <br />Allow Council Members, Commissioners, staff, and the public to access the agenda, <br />agenda packet and attachments, and meeting videos through a mobile device, <br />whether through the agenda workflow or video streaming side of the program(s). The <br />mobile access should allow users to view agendas, staff reports, and attachments. If the <br />program allows users to take notes that can be accessed on different devices. <br />Granicus Response: Standard feature set of our proposed systems. <br />D. Analytics <br />Collect web analytics of public viewing and accessing agendas, agenda packets, and <br />meeting videos. <br />Granicus Response: Standard feature of our Video Streaming & Archiving system. <br />E. Support & Training <br />The proposal should include in -person administrator training and user training for City <br />staff members who will be using the program. The proposal should include the option <br />for support on an ongoing basis, including after-hours support. Access to a support <br />"knowledge base" for general or technical inquiries is also desired. <br />Granicus Response: Standard feature of our Video Streaming & Archiving system. <br />F. Technical Considerations <br />Santa Ana is open to either an on -premise solution or a cloud/hosted solution. <br />Granicus Response: Our mission is to help state and local government agencies utilize <br />technology to help them achieve their mission without wasting precious resources, <br />which is why we strongly recommend customers choose a software -as -a -service <br />solution (SaaS). The ultimate benefit of SaaS is that customers can spend less time on <br />undifferentiated tasks, and more time focusing on the core competencies that add <br />value to their organizations. <br />granicus.com I info@granicus.com page 24 <br />