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Exhibit A <br />Scope of Work <br />Questica Budget Implementation <br />for <br />City of Santa Ana <br />1. Revision History <br />2. Scope of Work <br />In the Scope of Work tables, entries in the column headed "Scope of Work" are defined as follows: <br />In scope The task or function is within the scope of work to be undertaken by Questica <br />professional services. <br />Customer <br />The task or function is not within the scope of work to be undertaken by Questica <br />task <br />professional services, but will be undertaken by The Customer, with such help from <br />Questica as is detailed in the item description. <br />Not in scope <br />The task or function is not within the scope of work to be undertaken by Questica <br />professional services, nor will it be undertaken by The Customer. <br />Questica and The Customer agree that the implementation of Questica Budget is a shared responsibility <br />and that neither party is in total command of all the resources necessary to achieve objectives within <br />mutually agreed timeframes. However, both Questica and The Customer agree that they will employ <br />their best efforts to complete their agreed tasks on a timely basis. Neither Questica nor The Customer is <br />expected to have resources available to mitigate timeframe slippage caused by the other party, and <br />neither shall have an obligation to do so. Delays on the part of The Customer, including putting the <br />project on temporary hold or switching out project team members, may result in a project Change Order <br />to cover restart, rework, rescheduling and retraining. This fixed price implementation includes project <br />management forthe duration of the 26 week implementation contiguous from kick-off (see "Project <br />Management" below). <br />IntUal Data Load <br />"Data import", "import workbooks", "import configuration", and "initial data load" are synonymous <br />terms referring to the initial migration of data from The Customer's existing systems into Questica. <br />Where this initial data load is to be performed by Questica, the data shall be returned to Questica in <br />Excel workbooks. Questica will supply The Customer with blank workbooks which must be completed <br />according to the defined format and structure. <br />For the purpose of this Scope of Work, the definition of Division, Department, Costing Centers, Project, <br />Fund, GL Account, and Asset Type shall be that found in the Questica Budget Operating & Capital <br />manuals. The mathematical relationships between these entities shall be those currently supported by <br />Questica Budget and described in the Questica Budget Operating & Capital manuals. The GL <br />Account/Account Category, Division/Department, Fund Category/Fund, and Asset Category/Asset Type <br />structures must be consistent across all years and across the modules (Operating, Salaries, Capital and <br />Performance) where each of these modules is in use. GL Accounts must be categorized as either a <br />revenue or expenditure account. <br />The inclusion of chart of account segments ("chart fields"), other than those mentioned above, will be <br />accommodated where possible but is not guaranteed, and can extend the import timeframe. <br />© Questica Inc. December 11, 2017 <br />25C-14 <br />Page 12 of 27 <br />