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-tchargepoh* b. Site Validation: If you do not use an 0&M Partner to Install your Charging Station, you still will be eligible for ChargePolnt Assure after your installation has been validated by ChargePolnt or an authorized third party. The purpose of the site validation Is to ensure that your Charging Stations were Installed correctly, in accordance with ChargePoint's recommended specifications and operational requirements. Site validations require the payment of ChargePolnt's then current fee, charged on a "per site" basis. For these purposes, a "site" is defined as any group of Charging Stations whose circuits are terminated at the same power panel. 5. EXCLUSIONS FROM COVERAGE: ChargePoint's obligations under ChargePolnt Assure shall not apply to defects or service repairs resulting from the following: a. Cosmetic damage such as scratches and dents. b. Normal aging. C. Except as provided In 10) above, abuse, vandalism, damage or other problems caused by accidents or negligence (Including but not limited to physical damage from being struck by a vehicle), or use of the Charging Station in a way other than as specified In the applicable Charge Point documentation. d. Installation, alteration, modif cation or relocation of the Charging Station that was not approved In writing by ChargePolnt, performed by an O&M Partner or validated In the manner described above. e. Use of the Charging Station with software, Interfacing, parts or supplies not supplied by ChargePolnt. f. Damage as a result of extreme power surge, extreme electromagnetic field or any other acts of nature. In addition ChargePoint's obligations under ChargePolnt Assure shall not apply to any Charging Station that was not Installed by a ChargePoint O&M Partner or a ChargePolnt certified Installer pursuant to the provisions of Section 4 of these Terms and Conditions. 6. CONTACT INFORMATION: If at any time turning the tern of your coverage of ChargePolnt Assure you believe you have a defective Charging Station, contact Customer Service at 1-877-850-4562 or sunoortnc.charoeooint.com. 7. SERVICE TERM: If you comply with the Installation requirements described in Section 4, you will receive, at no -cost, ChargePolnt Assure coverage that will replace your standard ChargePoint Warranty and will last for the remainder of the standard Warranty period, If any. You may purchase extensions to your ChargePoint Assure coverage. The extension period will begin on the dale your standard Exchange Warranty expires or, If applicable, the date that any extensions to ChargePoint Assure coverage that you have previously purchased expire. Please contact your ChargePolnt sales representative or authorized ChargePolnt reseller for more details. B. PAYMENTS: ChargePoint will send you an Invoice for any extended ChargePoint Assure coverage that you order. Payment Is due within thirty (30) days of the invoice date. If you have purchased extended ChargePoint Assure and have chosen the annual payment option, ChargePoint will invoice each annual payment on the anniversary date of your Assure coverage. All payments shall be made In U.S. Dollars and may be made by check, wire transfer, ACH payment system or other means approved by ChargePoint. Customer may not offset any amounts due to ChargePolnt hereunder against amounts due to Customer under this Agreement or any other agreement. Fees payable to ChargePoint do not Include any Taxes, and Subscriber is responsible for any and all such Taxes. All payment obligations under this Agreement are noncancelable and non-refundable. Late payments shall be subject to a charge equal to the lesser of (t) one and one-half percent (1.5%) per month or (II) the maximum rate permitted by law. Customer will reimburse ChargePoint for afforneys' tees and other expenses reasonably incurred by ChargePolnt In the collection of any late payments. If any amount owing by you under this Agreement is more than thirty (30) days overdue, ChargePoint may, without otherwise limiting ChargePoint's rights or remedies, (a) terminate this Agreement and (b) refuse to provide ChargePoint Assure coverage until ChargePolnt has received payment in full. 9. TRANSFERS: Your ChargePolnt Assure coverage applies only to the Charging Stations and Installation site for which it was purchased. If you sell or otherwise transfer your Charging Stations, your ChargePolnt Assure coverage may not be transferred without ChargePolnt's prior written consent. 70401012-01-3 ChargePdnL Inc. 11602 Dell Ave I Campbell, CA 9500MOOl USA 406.861.4500 a Ior4rea 877370.380211nfo®chargepa1nLcom I w .chargepdntcan Copydghtc02015 ChomoPoN4 I=—A5 rights resorvod. CWGEPOINr is a U.S. registered badamark/servlco mark. M aUa proEeUs or services mentioned ere M tmdemaks, eeMce marks, regiate,ed vademarks or laglstered service maks of theirmawec s«mars. 75A-53