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Prior to the closure of the Request for Information period, Proposers may recommend other processes they believe to be relevant in their experience. After that time, additional processes will not be considered for this RFP. If additional business processes are to be incorporated into this RFP, the Agency will notify all Proposers through the Addenda process outlined in the Instructions to Proposers (p. 5). Desired Outcomes & Deliverables Upon completion of this project, the Agency expects a detailed roadmap to achieving streamlined financial and business processes agency wide. These processes are to provide consistency and transparency at every level within the Agency and seamless reporting/communication with external agencies, including the City's Finance & Management Services Agency, and outside grant agencies. The services requested by this RFP will provide evidence -based operational improvement recommendations, conceptually redesigning the way the Agency functions with respect to Administrative Services Financial Services Section, specifically in the areas of: 1. Organizational Configuration — The Agency recognizes the need to align and plan for changes to its operational and business structure (e.g., centralized or de -centralized functions). 2. Roles and Responsibilities — The Agency also anticipates changes to current roles and responsibilities of business process owners and users as a result of, or in conjunction with, changes to fundamental operations, 3. Policies and Procedures — The Agency requests an evaluation of its current policies and procedures to ensure compliance with legal regulations and alignment with industry best practices. The Agency recognizes that this operational improvement effort will necessitate some modifications of, and in some cases, entirely new, policies and procedures. 4. OMB Uniform Guidance Regulations — The Agency recognizes that aligning any new and/or updated procedures with OMB Uniform Guidance Regulations will demonstrate positive efforts toward meeting compliance requirements. The Agency requests the plan to include educating staff on policy changes and instructions on how to achieve compliance. 5. Financial Reporting — The Agency requests recommendations for ongoing data collection and report generation that will provide easily accessible financial information for Agency operations and for communicating with other City and outside grant agencies. 6. Software Implementation — The Agency recognizes the benefit of specialized software to facilitate ongoing data collection and reporting. Proposers are expected to provide specifications for recommended software that sufficiently specifies system requirements so that, if necessary, an appropriate Scope of Work can be developed for a subsequent RFP process. The Agency is not interested in sole -source marketing materials or any response that is focused on a single vendor or solution. In consideration of these parameters, proposers responding to this RFP are not precluded from any subsequent RFP process for software selection and implementation. Schedule The Agency desires completion of the elements of this Scope of Work and receipt of all approved deliverables by December 2017. Proposers should present their most expedited schedule in their response to this RFP. City of Santa Ana RFP 17-072 2OA-16