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REQUEST FOR PROPOSALS (RFP) <br />FOR <br />BUSINESS PROCESS ASSESSMENT AND IMPLEMENTATION PLAN <br />RFP NO.: 17-.072 <br />CITY OF SANTA ANA <br />Santa Ana Public Works Agency <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Margaret Mercer <br />Administrative Services Manager <br />(714) 647-5050 Office <br />mmercerAsanta-ana.org <br />for Release: <br />Fred Mousavipour <br />Executive Director <br />Public Works Agency <br />KEY RFP DATES (Subiect to change at discretion of City): <br />Issue Date: Wednesday, September 13, 2017 <br />Deadline for Requests for Information: Monday, September 25, 2017 (See Sec. III.C. for contact) <br />Proposal Due Date: Friday, October 13, 2017 — 2:00 pm. <br />Tentative Interview Date: Monday, October 23, 2017 — <br />Tuesday, October 24, 2017 <br />Projected Award Date: Tuesday, November 7, 2017 <br />