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City of Santa Ana RFP 17-072 1 Statement of Qualifications (Revised 11/9/17) ' • •' <br />Partners is a GSA certified small business headquartered in California with significant public and private <br />sector experience in the state. <br />4.1.3 Services Supplied <br />We are a practitioners -led management advisory business that empowers our clients to strive for world- <br />class excellence through our three core competencies: Shared Services, Business Transformation and <br />Enterprise -Wide Security. <br />Because we are passionate business people and Shared Service practitioners, we care about your <br />success and deliver solutions relevant to your organization. We have worked with a broad range of <br />technology providers to allow us to offer tailored, yet innovative solutions to the Agency. Figure 9 <br />provides more information about our service offerings. <br />Figure 9: Chazey Partners` Service Offerings <br />SHAREDSERVICES <br />End-to-Fnd, From assessment to <br />Implementation <br />optimization &Rebootinng � <br />Outsourcing Assessment <br />TechnologyEnablement <br />Global Business Services <br />Robotic' process Automation (RPA) <br />Coaching <br />BUSINESS TRANSFORMATION <br />Organization Design <br />Location Analysts <br />Staffing Services <br />M&A <br />Technology Enablement W <br />Business continuity Planning <br />ENTERPRISE WIDE WORM <br />Audit services <br />Cybersecunty <br />Operational Security <br />11-2 <br />Business Continuity Planning <br />The niche specialties that would apply specifically to the Agency's needs and this project include the <br />following: <br />• End -to -End process improvement, from assessment to implementation <br />• Technology enablement <br />• Robotic Process Automation (RPA) <br />• Organizational design <br />We have extensive, multi-year experience In these areas. We can leverage our operational and <br />consulting experience from multiple client engagements and our partnerships with APQC (America <br />Productivity & Quality Center) and SSON (Shared Services & Outsourcing Network) Analytics. We bring <br />a practical approach that enables our clients to leverage this information for sustainable transformation <br />with excellent return on Investment and payback. <br />4.1.4 Critical Areas of Specialty/Strengths <br />Chazey Partners provides a different approach to that typically experienced with other consulting firms <br />as summarized in Figure 10. <br />Chazey Partners Revised per email communication request 10/31/17 <br />20A-52 <br />